Ditch the contact centres! Waited 17 minutes to check stock, great they had the stock I needed. Can I pay and reserve? No.
Told I must go back to store and risk item sold out. “Colleague” sounded like a bored automaton. I asked who to complain to was told I could email but they won’t care.
I’ve had better service from Primark.
4 years ago
John Lewis has a
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