I have a TV well within guarantee and faulty. I have spent a total of about 5 hours on the phone trying to actually talk to someone. I have even tried to find a phone number of CEO and customer care Manager. You always end up in the same loop with nobody replying. Waited 30 mins once and about 20 mins many times. HAVE BEEN A CUSTOMER FOR 50 YEARS BUT MY ADVICE TO ANYONE THINKING OF BUYING AN ELECTRICAL PRODUCT IS DONT. THEIR SERVICE WHICH WAS EXCELLENT IS NOW DIABOLICAL
4 years ago
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