Calls to customer service take 30-50 minutes on hold. Bought a Miele washing machine that broke down after 36 days. Miele has a 5-week wait for a technician to come around to repair. Phoned John Lewis to see how they could assist. Was told there was nothing they can do. If I had purchased online, there are companies that give a 100day refund guarantee. (the online company has 2 letters and both are vowels.)
4 years ago
John Lewis has a
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