Have an ipad with the John Lewis two year guarantee. It was faulty within the guarantee. They picked it up and six weeks yes six weeks later I am still chasing for a replacement. I registered a complaint via their website and they say it takes up to 14 days to respond!!! I only bought it through John Lewis because of the two year guarantee. Next time I will buy direct from Apple and pay for their guarantee - the John Lewis guarantee is rubbish and their customer service is appalling.
4 years ago
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