Anonymous
I made an order Friday night and choose pick up at store since I had to go near the store next Tuesday. The day after I placed an order, I received an email saying I only have two days to pick up my order. When I placed an order, there was no notice about how long I have to pick up my order and now I am told I only have one business day to go pick up my order!? It’s not like I haven’t paid for it yet. A little annoyed, I contacted the customer service via chatting and the lady who assisted me was very unhelpful and rude. For the amount they charge for their product, they need to provide better service to their customers.
5 months ago
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Jo Malone London has a 2.0 average rating from 47 reviews

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