I ordered a gift in the same city as a store and the website indicated next day delivery was possible. I am now two days past and the call center indicates it was "within standard delivery" That is NO what the website indicated. Very disappointed as it was a gift (and not my first Jo Malone purchase). I asked for at least a credit on the shipping and having been waiting 20 minutes on the chat for the credit. AND they have my order number.
2 months ago
Jo Malone London has a
2.0
average rating
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