I've bought three watches from Jomashop in the past two years. When they work, its no problem. But don't assume their warranty will cover the watch. The people who work with their warranty are trained to reject your claim in almost every case. I tried to get my Movado fixed under warranty, but they said it had damages to the case and rejected the claim. Fair enough. I then had a problem with my Tissot which had no physical evidence of external damage. They agreed to repair it, I sent it in and they confirmed it fell under the warranty. Six weeks later I got an email saying it was not covered by the warranty. Calls to the service center went terribly. Buyer beware. I still haven't received the still broken watch back yet. The warranty they offer is basically useless and I get the feeling that the watches themselves maybe defective which is why they can offer them so cheap.
4 years ago
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