Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,111 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price all over the internet for this gift set, clearly i will be buying again in Jomashop.”

Helpful Report

Posted 2 days ago

“Fast delivery and a great price.”

Helpful Report

Posted 1 week ago

“Awesome company with an even better selection of the lowest price popular colognes. Now I wish they carry more niche fragrances as well.”

Helpful Report

Posted 1 week ago

“Great deals on Jomashop, received this beautiful Invicta watch from my husband and I LOVE IT, the picture doesn't do it justice tho, beautiful teal face, dainty, nice watch band!”

Helpful Report

Posted 1 week ago

“Jomashop has huge discounts on all types of fragrances and excellent customer service. I will always use them.”

Helpful Report

Posted 1 week ago

“Had issues with the watch and Custer service was seriously lacking. It was difficult to get returned and they made me pay retail return shipping versus their discounted rate.”

Helpful Report

Posted 2 weeks ago

“Great selection and even better prices. Quick customer service and smooth returns when needed. Very pleased!”

Helpful Report

Posted 2 weeks ago

“I am not satisfied with the customer service they didn’t call me back and the returns fee is so high.”

Helpful Report

Posted 2 weeks ago

“I recently purchased several fragrances from Jomashop and received ALL very quickly! This site offers great prices for niche brands. I love it here 😀”

Helpful Report

Posted 3 weeks ago

“I’m not satisfied with Jomashop Customer service, they acted unprofessional and did not tried to address or helped me in anyway. They didn’t even set a refund until I called to address my issue. I was recommended Jomashop for incredible discounts in amazing fragrances. But the customer service and policy is pretty awful.”

Helpful Report

Posted 3 weeks ago

“Excelente servicio, confiable y buenos precios”

Helpful Report

Posted 3 weeks ago

“I was worried about buying on the "Grey Market" but it was a great experience with Jomashop. The watch my husband wanted was offered, and it came in original packaging, all just like normal retail shopping. I'm a convert!!”

Helpful Report

Posted 3 weeks ago

“Excelente servicio. Buenos precios. Siempre disponilbes a mis preguntas. Recomendable al 100%”

Helpful Report

Posted 3 weeks ago

“Gorgeous watch at a great price!”

Helpful Report

Posted 3 weeks ago

“Great products and services!”

Helpful Report

Posted 4 weeks ago

“I enjoy the price and ease it is to buy fragrances online.”

Helpful Report

Posted 4 weeks ago

“I ordered a day date Seiko watch,it took a few weeks to ship and when I got it,they sent me the wrong watch!!!It was a Seiko but no day or date so I sent pictures and order numbers and they look at them after a couple of days,getting a return was the worst experience with customer service, I will never order anything expensive from this company ever.I’m not a new customer but bought thing’s in the past with no issues.Think again before ordering anything expensive because you will not get it or they will not try to rectify their mistake .”

Helpful Report

Posted 1 month ago

“Several months ago, I placed an order that I still have not received. The estimated delivery time was exceeded weeks ago, and I have yet to receive any clear updates regarding my purchase. Every time I reach out to customer service, I am told to “wait one more week,” yet the week passes and nothing changes. While they assure me that my card has not been charged, the corresponding amount remains on hold, and I do not wish to cancel my order. I also find it concerning that the item I purchased is still listed as in stock and available for sale.”

Helpful Report

Posted 1 month ago

“Great experience!! Sent exactly what I ordered. Fast shipping”

Helpful Report

Posted 1 month ago

“Great selection and competitive pricing!”

Helpful Report

Posted 1 month ago

Jomashop is rated 3.7 based on 3,111 reviews