Jomashop Reviews

Name: Jomashop
Rating: 3.71

3.7 Rating 3,300 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Realice compra de perfumes desde Perú y la verdad muy satisfecho los perfumes llegaron en óptimas condiciones definitivamente se volvió mi tienda favorita”

Helpful Report

Posted 4 hours ago

“This is the worst purchasing experience of my life. Purchased a gigantically expensive Omega. At least, for me. I'll never own anythign beyond this, this was my grail. And HOLY HELL DID JOMASHOP LET ME DOWN IN EVERY WAY POSSIBLE. Watch arrives with the screw down crown pushed out, very weird. After a terrifyingly short period of time my screw down crown 1,000% stopped screwing down. what the heck?!? If I could leave zero, I definitely would. Honestly, they don't deserve me spending this much time on them as I have to, to get a modicum of justice here. To top it off, customer support (being 47th in line and having that number, somehow, increase over my course of waiting also is a fun way to spend 3/4 of one's day). So, now, it's either say by to a watch for 12-100 weeks that I've barely had in my possessions, but had to save up for for A YEAR to pay Swatch Group the fee to fix this, cause EVEN IF THEY COULD HERE, THERE'S ABSOLUTELY NO WAY I'D ENTRUST THE SAME COMPANY THAT JUST SOLD ME A LEMON TO MAKE SAID LEMON INTO LEMONADE. I KNOW I WON'T GET BACK LEMONADE. I'LL BE LUCKY IF I GET BACK THE FULL LEMON WITH ALL OF IT'S FACTORY-MADE SEEDS INSIDE OF IT. PLEASE CONTACT ME JOMASHOP AND RESOLVE THIS.”

Helpful Report

Posted 1 day ago

“Saludos, Soy de Venezuela y me encanta su logística, su atención al cliente y exclenete precios, lo que si me gustaría que tuviera más ofertas”

Helpful Report

Posted 1 day ago

“I had to wait for over a month on my last item, Jomashop didn't even make a attempt to make any offer to give me for the wait. There's no excuse for a month wait and I but a lot of cologne from this company. I didn't say anything on purpose to say just how you value me as a customer. Very disrespectful and disappointing.”

Helpful Report

Posted 5 days ago

“Great products for a great price. Shipping was pretty fast as well”

Helpful Report

Posted 6 days ago

“Excellent service and authentic products. My orders arrive quickly, well packaged, and exactly as described. I’ll definitely shop here again.”

Helpful Report

Posted 6 days ago

“Great deals and very reliable”

Helpful Report

Posted 1 week ago

“Invoice/Inv#: J8203440 Date purchase: Apr-30-26 Item: Mintblanc Meisterstück Wallet 6cc. Paid: $265.77 MC#… Reference #: 10869022088 Auth code: 86416P USPS Tracking: 9400111206079814360710 I bought a wallet for $265.77 on Apr 7th 2026 and never received it. They were quick to respond telling me its my problem and to date July 8th 2026, never did anything about it, even after several communications, they just stopped responding. I WONT BE SHOPPING JOMASHOP EVER AGAIN.”

Helpful Report

Posted 1 week ago

“Really good option to buy perfums, qualty & good prices!”

Helpful Report

Posted 1 week ago

“The great shop. Reliable and trustworthy. Not a single issue with every purchase”

Helpful Report

Posted 1 week ago

“Jomashop you ArE the best Thank you 🥳”

Helpful Report

Posted 2 weeks ago

“Jomashop has a Huge variety of fragrances that are amazing. I’ve bought many from this shop and haven’t had any issues. They do an outstanding job with delivering us, the consumer with excellence of their products. Thank you”

Helpful Report

Posted 2 weeks ago

“Big shoutout to Jomashop the watch arrived in perfect condition. It was my dream watch, had a lil issue with the delivery but it was an USPS issue and the support team at Jomashop was incredibly helpful and did their best to resolve the issue. I would definitely recommend them to buy a watch they had a large variety and good prices I can’t wait to get another one.”

Helpful Report

Posted 2 weeks ago

“Muy buen servicio y rápido gracias”

Helpful Report

Posted 2 weeks ago

“The watch arrived in less than a week. The entire shipping process was under control. The product is original, new and at a good price.”

Helpful Report

Posted 2 weeks ago

“gd prices and fast shipping thank you jomashop”

Helpful Report

Posted 3 weeks ago

“Nothing...it was worst customer service. I received my perfume heated for multiple days and with degraded quality. When I call Jomashop to resolve issue they did not helped me for anything and asked me to send product if i didn't lie it with my own shipping expense. Very worst customer satisfactory consideration.yes Jomashop is not committed to their granteed customer satisfaction. It is worst company and online plateform to deal with when you received bad product.”

Helpful Report

Posted 3 weeks ago

“I love Jomashop!”

Helpful Report

Posted 3 weeks ago

“I love this website. I’m so happy that I got my very very sensitive perfumes for so much cheaper.”

Helpful Report

Posted 3 weeks ago

“All the products are amazing and well-priced”

Helpful Report

Posted 1 month ago

Jomashop is rated 3.7 based on 3,300 reviews