Jomashop Reviews

Name: Jomashop
Rating: 3.72

3.7 Rating 3,370 Reviews

68 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some of the fragrance that were on sale. They charge my card. They sent me an email that the order was confirmed and send me tracking number weeks went by never heard anything almost a month went by and I had to call them to find out they canceled my order. I was never aware of the cancellation didn’t get no email and this is not the first time this happens, they usually take your money. Cancel the order and don’t tell you anything about it shipping sometimes it’s very ridiculous. If you don’t have the item in your warehouse stop taking payments. This is really unfair. We work really hard to get our money for you to take our money and sit on it for over a month for an item that you don’t have in your warehouse you should change your business rule rules.”

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Posted 14 hours ago

“Jomashop prices are higher than most of the trusted online fragrance retailer. I only buy from Jomaship if I cannot find a fragrance elsewhere. And it is because of Jomashop's SUPER SLOW shipping. If Jomashop improves the shipping speed, I may buy a lot more from them.”

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Posted 1 day ago

“They had the watch I wanted at a fair price. I'll buy another one soon. Thanks guys!”

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Posted 2 days ago

“Customer service called me to verify address and confirm my order. Shipping was fast, about a week. My watch was brand new, not a second nor refurbished. Original packing was included. All received in brand new, mint condition. I appreciate Jomashop because they carry the luxury items I enjoy like watches and fragrances, at great prices. I am a repeat customer and will continue to do so. Thanks team at Jomashop.”

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Posted 3 days ago

“They offer very low prices, and their delivery is fast. and they have a wide variety of products !!”

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Posted 1 week ago

“At least you deliver you product contrary with eBay. still with you and the product ae in good condition as expected. comparer with other websites.”

Helpful Report

Posted 1 week ago

“Excelente preços e condições, entrega rápida”

Helpful Report

Posted 1 week ago

“Paid for a new bottle of Angel Elixer perfume. I received a clearly used bottle that when pulled from a taped-up plastic bag and banged box still had someone else's fingerprints on it. I reached out multiple times via the site and email. I sent photos got no reply. I called and the solution I was given was to create a claim because I paid for shipping protection. I’m not a liar. The package wasn't damaged in transit, it was sent to me from Jomashop in used condition. I did not follow through with a claim. Ive placed many order with Jomashop. But this was my last. I will also be posting a complaint with the BBB. Nasty service.”

Helpful Report

Posted 1 week ago

“En general todo, entrega rápida y eficiente, productos 100% genuinos,descuentos excelentes,variedad exclusiva, adoro Jomashop..”

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Posted 2 weeks ago

“Very good prices and good quality of watches and quick shipping.”

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Posted 2 weeks ago

“Great prices and great variety. Would give 5 stars however shipping is atrocious. Perfect example is i made purchase a week ago and still hasnt shipped”

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Posted 2 weeks ago

“I had a great experience shopping at JamShop! The perfumes are amazing, smell so good, and the quality is excellent. I’m very happy with my purchase and would definitely recommend this shop to anyone looking for great perfumes. I’ll be shopping here again! ❤️✨”

Helpful Report

Posted 2 weeks ago

“Jomama (thats what i call jomashop ahahha) has all the watches i want. My precious [in smeagol voice] *looks at all the watches i have*”

Helpful Report

Posted 2 weeks ago

“Shipping was great and on time! Unfortunately the perfume “crees millesima imperial” seems to be a bad fake , i wanted to returned the same day but i place on the garbage the box as arrival asuming the perfume was going to be 100 legit, does not smell like the real one and whatever odor does not holds for long. DONT BUY EXPENSIVE perfumes from this website.”

Helpful Report

Posted 2 weeks ago

“Good but more fast please”

Helpful Report

Posted 3 weeks ago

“Horrible service- I have been using Jomashop for little while now, when you order stuff , if you don’t have it in stuck just post it and let your customers now that either they will receive it in 2 months or not receive it at all”

Helpful Report

Posted 3 weeks ago

“I purchased an expensive watch at Jomashop. Excellent product. Great price. Shipping was perfect and on-time.”

Helpful Report

Posted 3 weeks ago

“I’ve had multiple orders that shipped great , my last order is shipped by Uni Uni and they suck ass. I will never place an order through Joma again. Stop using Uni Uni and I will come back.”

Helpful Report

Posted 3 weeks ago

“Long time customer for various items- watches, frangrances, eyeware etc. Always good price and fast shipping. Thank you for previous and for future buseness.”

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Posted 4 weeks ago

“Jomashop has a good selection of a wide variety of watches and very good prices. Service is quick and efficient. I bought an inexpensive water resistant Citizen watch with eco drive so that I don’t have to wear my expensive watches while fly fishing remote parts of the world.”

Helpful Report

Posted 1 month ago

Jomashop is rated 3.7 based on 3,370 reviews