Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,925 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 27th November 2024

Anonymous

Jomashop 5 star review on 21st November 2024

Anonymous

Jomashop 1 star review on 6th November 2024

Haingoc

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and quality”

Helpful Report

Posted 2 days ago

“Customer service was unbelievably rude. They offered a repair and then before I could answer they claimed I “insisted” on a refund and charged a 25% restocking fee. I did not insist I was asking for clarification and I am aghast. I can’t believe businesses like this actually exist. Wow.”

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Posted 4 days ago

“I was very satisfied”

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Posted 4 days ago

“Since rekindling my enthusiasm for watches, I’ve bought a total of 13 watches from Jomashop and have been pleased with all of them. This is my go-to for quality horology without the added AD costs. Very pleased with the products.”

Helpful Report

Posted 1 week ago

“Listen if you’re looking for a great Discounter, Jomashop is the only way to go. Best website, prices, and ui I’ve ever used. 5 stars deserved.”

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Posted 1 week ago

“Great quality shipping is reasonable”

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Posted 1 week ago

“I've always had a great experience purchasing watches through Jomashop. The watches are always as advertised. Unfortunately my most recent purchase wasn't to the standards that I have been accustomed to. I received the watch in the same timely manner, unfortunately the packaging on the inside was atrocious. The watch was just in the watch box, no protective stickers on the dial or case back. No pillow to keep the watch from rattling around during shipping. It looked like someone took the watch off of their wrist, tossed it into a box and shipped it out. I understand wasn't purchasing an AP or a Rolex, but I would still appreciate a properly packaged product. If this were my first purchase experience with Jomashop it would probably would have been my last. I'm hoping it was an isolated incident as Jomashop has consistently had some of the best prices on watches.”

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Posted 1 week ago

“I got a citizen eco drive woman's watch. I love the watch. It came quickly and the price was lower than most other sites. Very happy with my purchase.”

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Posted 1 week ago

“I’m satisfied with service and the products. I love it!”

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Posted 1 week ago

“Great ! Fast shipping and Authentic Highend products!! Love it!”

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Posted 1 week ago

“It is so bad operation. I bought a watch on Jomashop 21th november. They should deliver in 3 business day but they didnt. I was victimized. Immediately it will be deliver. I have a flight on sunday. I have to take this gift.”

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Posted 2 weeks ago

“I’ve a really good experience with this online store - good prices, quick delivery, good quality items.. I like various sale options that they offer on a daily basis. Recommended”

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Posted 2 weeks ago

“Great products and excellent prices and original products. I am very satisfied with jomashop.”

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Posted 2 weeks ago

“Real products and fast service :)”

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Posted 2 weeks ago

“Producto original, tardo mucho tiempo en llegar, bien embalado y en buen estado, habrá que mejorar los tiempos de entrega.”

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Posted 2 weeks ago

“The item was received fast and the same I expected.”

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Posted 3 weeks ago

“Excellent values. Fake sales. Shipping takes forever.”

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Posted 3 weeks ago

“Great product and great price!”

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Posted 3 weeks ago

“Watch exactly as described. Excellent price.”

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Posted 4 weeks ago

“Selection’s is great”

Helpful Report

Posted 1 month ago

Jomashop is rated 3.7 based on 2,925 reviews