Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,104 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 22nd August 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not satisfied with the customer service they didn’t call me back and the returns fee is so high.”

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Posted 2 days ago

“I recently purchased several fragrances from Jomashop and received ALL very quickly! This site offers great prices for niche brands. I love it here 😀”

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Posted 4 days ago

“I’m not satisfied with Jomashop Customer service, they acted unprofessional and did not tried to address or helped me in anyway. They didn’t even set a refund until I called to address my issue. I was recommended Jomashop for incredible discounts in amazing fragrances. But the customer service and policy is pretty awful.”

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Posted 5 days ago

“Excelente servicio, confiable y buenos precios”

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Posted 6 days ago

“I was worried about buying on the "Grey Market" but it was a great experience with Jomashop. The watch my husband wanted was offered, and it came in original packaging, all just like normal retail shopping. I'm a convert!!”

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Posted 1 week ago

“Excelente servicio. Buenos precios. Siempre disponilbes a mis preguntas. Recomendable al 100%”

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Posted 1 week ago

“Gorgeous watch at a great price!”

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Posted 1 week ago

“Great products and services!”

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Posted 1 week ago

“I enjoy the price and ease it is to buy fragrances online.”

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Posted 1 week ago

“I ordered a day date Seiko watch,it took a few weeks to ship and when I got it,they sent me the wrong watch!!!It was a Seiko but no day or date so I sent pictures and order numbers and they look at them after a couple of days,getting a return was the worst experience with customer service, I will never order anything expensive from this company ever.I’m not a new customer but bought thing’s in the past with no issues.Think again before ordering anything expensive because you will not get it or they will not try to rectify their mistake .”

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Posted 2 weeks ago

“Several months ago, I placed an order that I still have not received. The estimated delivery time was exceeded weeks ago, and I have yet to receive any clear updates regarding my purchase. Every time I reach out to customer service, I am told to “wait one more week,” yet the week passes and nothing changes. While they assure me that my card has not been charged, the corresponding amount remains on hold, and I do not wish to cancel my order. I also find it concerning that the item I purchased is still listed as in stock and available for sale.”

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Posted 2 weeks ago

“Great experience!! Sent exactly what I ordered. Fast shipping”

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Posted 2 weeks ago

“Great selection and competitive pricing!”

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Posted 2 weeks ago

“Incredible Watch! I have bought multiple watches from Jomashop, and they always deliver. Instead of waiting years to get this Daytona through the AD, I’m thankful I can get this new one close to retail price with no wait. Everything was included as guaranteed as well”

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Posted 2 weeks ago

“I can’t thank Mercy enough — all my money was recovered!”

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Posted 2 weeks ago

“I can’t thank Mercy enough — all my money was recovered!”

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Posted 2 weeks ago

“Discounts are awesome, all products came in great packaging and delivered on time”

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Posted 2 weeks ago

“They have the best prices on everything.”

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Posted 3 weeks ago

“Fast shipping and well packaged. Good costumer service.”

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Posted 3 weeks ago

“All the watches that i got from here are always great and this company has the best prices.”

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Posted 3 weeks ago

Jomashop is rated 3.7 based on 3,104 reviews