Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,161 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered 2 bottles of perfume to be shipped to my address in Canada. After waiting 2+ weeks to see any movement, not even a tracking number, I finally called in, and instead of a sympathetic response, the woman was a bit rude and told me to be patient. I waited two more days, still no tracking number, and this time, a gentleman told me they never had one of the items to begin with; meanwhile, the other item was readily available. So instead of asking me to replace the unavailable item with something of equal value, they told me to take my money back. Not only did they waste approx 3 weeks, but because I live in Canada, I lost out on the foreign exchange too. Will I shop here again, probably not (just found out they are "gray market" seller). They are lacking in customer service which is no surprise based on tge reviews i read, they only care about volume sales and have absolutely have no follow up with customers. Not my place to shop.... p.s. i found the exact same 2 items on Amazon for cheaper and free delivery in the US....”

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Posted 3 hours ago

“Great selection and prices, and I'm very happy with my watch purchase. I will do business with Jomashop again.”

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Posted 1 day ago

“Get prices Shipping a bit slow Great experience”

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Posted 1 day ago

“Recibi mi perfume y todo muy bien.”

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Posted 2 days ago

“Prices are fantastic”

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Posted 3 days ago

“I discovered Jomashop as I entered the world of mechanical watches. I’ve made several purchases and my experience has been great each time.”

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Posted 3 days ago

“Good prices. All authentic and good variety”

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Posted 4 days ago

“Jomashop is my #1 source for great pricing and huge selection of watches. They are fast, courteous and always reliable.”

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Posted 4 days ago

“I receive all my perfum and I would buy more perfum you guys”

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Posted 1 week ago

“Reasonable price , always on time. Thank you”

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Posted 1 week ago

“I bought a watch and it arrived all messed up and without the original warranty card.”

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Posted 1 week ago

“I have had good service from this company. I’m not what youd call a regular customer, but there have been no problems with any purchases that I’ve made”

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Posted 1 week ago

“I have requested a refund twice as the shoes were killing my feet and legs. I did give them o er two weeks. The response initially was I could get a partial refund and donate the shoes…….that was not on the option list when purchased, it clearly stated a full refund if not satisfied. I typically do not write bad reviews but this is the very reason I was hesitant about the purchase”

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Posted 1 week ago

“Ordered a Raymond Weil watch about a month ago. Great watch, great price. It arrived with a totally dead battery and also had to be sized - $ 25 plus $10 to size. No great service in my opinion.”

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Posted 1 week ago

“Good prices but that only matters if packages do arrive...been 2 momths nearly..no package and standard answer from customer service wait they will deliver...suks they are unavle to back good prices with good delivery and customer support.”

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Posted 2 weeks ago

“Awesome service”

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Posted 2 weeks ago

“A wonderfull place to buy, great service”

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Posted 2 weeks ago

“Great store”

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Posted 2 weeks ago

“I have made multiple purchases over the years. I have not had the need to engage their customer service which speaks to the satisfaction I have experienced with their executing on delivery and authenticity of watches I have purchased through them. Great place to purchase online goods.”

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Posted 2 weeks ago

“The authenticity of fragrances offered and delivery makes the whole ordeal worth every penny.”

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Posted 2 weeks ago

Jomashop is rated 3.7 based on 3,161 reviews