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Jomashop Reviews

3.7 Rating 3,021 Reviews
67 %
of reviewers recommend Jomashop
3.7
Based on 3,021 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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877-834-1434

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Jomashop 5 star review on 18th March 2025
Dave
Jomashop 5 star review on 2nd March 2025
Jenn
Jomashop 5 star review on 28th December 2024
Kin
Jomashop 1 star review on 18th December 2024
Svitlana
Jomashop 1 star review on 27th November 2024
Anonymous
Jomashop 5 star review on 21st November 2024
Anonymous
Jomashop 1 star review on 6th November 2024
Haingoc
155
Anonymous
Anonymous  // 01/01/2019
Making it convenient to buy certain colognes.
Helpful Report
Posted 2 months ago
They had a really good seal on Paris Corners Ophidian Mango Bliss Cologne. Ordered it and was delivered within 5 days or so. Came well packaged and was exactly what I ordered. Cologne was amazing! Let it mature about a month and man it’s gorgeous!
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Posted 2 months ago
Shipping process is very slow when compared to others like Amazon or any other company
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Posted 2 months ago
Good product. Fast delivery.
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Posted 2 months ago
The BEST of the BEST
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Posted 2 months ago
The shipping was fast and got exactly what I ordered but was not happy with the fragrance but is not Jomashop’s fault.
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Posted 2 months ago
Jomashop delivered as advertised; actually, better than I expected. Authentic Spice Bomb at reduced price. Definitely will not hesitate to purchase from again.
Helpful Report
Posted 2 months ago
I received a nonfunctional watch. After numerous emails back and forth, they finally approved the return for a refund. The return was delivered to Jomashop almost a month ago, but I still didn’t receive my refund. I tried emailing them to get a status update but every time I get the same response: “when the appropriate department will receive it, they will update it”. I gave up. It’s hopeless. Jomashop never again!!!
Helpful Report
Posted 2 months ago
Always a pleasure shopping at Jomashop. I have purchased many niche fragrances and always had a positive experience. They ship quickly and are always packaged well. My favorite place to purchase authentic niche fragrances at a considerably discounted price compared to retail department stores.
Helpful Report
Posted 2 months ago
Sales price and shipping.
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Posted 2 months ago
Grear and authentic products
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Posted 2 months ago
Amazing 🤩
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Posted 2 months ago
not using USPS at least with your recurring customers
Helpful Report
Posted 2 months ago
My first time using JS. If you make a purchase over $100.00, shipping is free. If you choose to return the item, it's $13.29? The fee is over aggressive. I don't mind paying a fee to return the item if the fee was more reasonable. Overall, I would not use this company again.
Helpful Report
Posted 2 months ago
I have ordered a lot from Jomashop and twice I have had damaged items. The first time they asked for the item back, I sent it back and they took almost a month to investigate it. I had to call to get an update. The second time I reached out about an item that took over a month to arrive and arrived damaged, I immediately reached out they asked for pictures and never replied to my pictures or follow up emails. They used different sellers so be careful on what you order here. I am still waiting for a reply on my last email and it has not been over 1 month since reaching out. (Their hold time on the phone is also ridiculous)
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Posted 2 months ago
Great fragances, 100% original
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Posted 2 months ago
The delivery Takes forever . My fiancé like this shop but i don’t think i would order again
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Posted 3 months ago
Amazing place to shop I love Jomashop so much they have amazing prices with great selection of products
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Posted 3 months ago
Very happy good quality and good price!
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Posted 3 months ago
Big scammer !! They purposely make a super trader and make us all invest in it, and then he goes trade on GBD to raise during the last minute of 2024 Britain election day! Isn't very obvious?!!! Even a not professional trader won't make such a mistake! And lost 90% of all our investment..... All thanks to Mr" BENITO GABRIEL "". He was the one who helped me recovered all my lost including my profit, Please do not invest using this platform again if you don't wanna be the next scam victim and also kindly reach out to Mr BENITO GABRIEL for recovering lost funds if you are a victim of scam..... 𝐄𝐦𝐚𝐢𝐥-𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒
Helpful Report
Posted 3 months ago
Jomashop is rated 3.7 based on 3,021 reviews