Jomashop Reviews

Name: Jomashop
Rating: 3.64

3.6 Rating 2,785 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.6

Based on 2,785 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

877-834-1434

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Jomashop 5 star review on 26th April 2024

Anonymous

Jomashop 1 star review on 22nd April 2024

Casimir Von Schantz

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch was as described. Could be a bit better quality for the price but otherwise it's a good daily watch.”

Helpful Report

Posted 1 month ago

“it´s really easy to buy here, love the variety and my new watch”

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Posted 1 month ago

“Fast shipping, legit stuff will buy from them again.”

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Posted 1 month ago

“They always have some of the best discounts and sell authentic products.”

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Posted 1 month ago

“They sell original products 💯 I recommend buying at Jomashop”

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Posted 1 month ago

“Great experience!”

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Posted 1 month ago

“Item was defective. Refund process was too difficult. Did not get full refund. Representative on phone was short with me and rude. She sounded like she had a very frustrating job and that should tell you something about this company. Why risk it with Jomashop when other large companies I will not name promise customers satisfaction. Check other authentic review cites and BBB before giving them your money.”

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Posted 1 month ago

“Every time I bought in this store, the service was fast and the shipping was very good even though I chose free shipping. You have very good watch models in the best brands on the market.”

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Posted 1 month ago

“I'm now a lifetime customer.”

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Posted 1 month ago

“All good. Everything came soon”

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Posted 1 month ago

“this company contains LIARS,CHEATS AND BAD CUSTOMER SERVICE TEAM. My previous review on TRUSTPILOT was just a title of: CRIMINAL ORGANISATION. BEWARE OF THIS BUSINESS. 100% RIP OFF. CHARGE TAXES to overseas customers and never pay the taxes to that country. THEY POCKET THE MONEY. CHARGES FOR SHIPPING ARE TOO HIGH, DISCOUNT CODES DOES NOT WORK, GREEDY AND NASTY. STAY AWAY FROM THIS BUSINESS, BUY FROM ANOTHER COMPANY THAT SHOWS AND HAS RESPECT TO CUSTOMERS. TRY CALLING THEIR MANAGER ANY TIME, SHE IS NEVER THEIR. LISTEN TO THEIR MESSAGE WHEN STAY ON HOLD. ALL A L LIE. COMPANY THAT HAS AN ABSOLUTE GARBAGE SERVICE. I HOPE THEY SHUT DOWN”

Helpful Report

Posted 1 month ago

“CRIMINAL ORGANISATION----DO NOT BE A VICTIM Rude and unhelpful team, managers don't assist, hanging up on customers and same time say winning customers faith and trust. All a lie. stay away from this company, I bought a faulty watch $691.00 USD and deemed faulty and their never help in helping me repairing it. I did not trust them returning it. STAY AWAY FROM THEM THEY ARE BAD COMPANY”

Helpful Report

Posted 1 month ago

“Jomashop was fantastic! They had the Ray Bans that my daughter was wanting for the Best Price anywhere around! The sunglasses arrived super fast! Impressive shipping time! And they were packaged well and arrived in perfect condition! HIGHLY Recommend shopping at Jomashop!”

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Posted 1 month ago

“Products came early, great price”

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Posted 1 month ago

“I got Valentino women and armani parfum fake i will never buy again, i also bought a second order ariana grande perfumes thinking it was real and its fake. I though you were original but all its fake colognes”

Helpful Report

Posted 1 month ago

“Ordered two watches from Jomashop.com and each one has been amazing. The pictures don’t show the quality of the watch, but know that it is good quality.”