Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,176 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy the price and ease it is to buy fragrances online.”

Helpful Report

Posted 4 months ago

“I ordered a day date Seiko watch,it took a few weeks to ship and when I got it,they sent me the wrong watch!!!It was a Seiko but no day or date so I sent pictures and order numbers and they look at them after a couple of days,getting a return was the worst experience with customer service, I will never order anything expensive from this company ever.I’m not a new customer but bought thing’s in the past with no issues.Think again before ordering anything expensive because you will not get it or they will not try to rectify their mistake .”

Helpful Report

Posted 4 months ago

“Several months ago, I placed an order that I still have not received. The estimated delivery time was exceeded weeks ago, and I have yet to receive any clear updates regarding my purchase. Every time I reach out to customer service, I am told to “wait one more week,” yet the week passes and nothing changes. While they assure me that my card has not been charged, the corresponding amount remains on hold, and I do not wish to cancel my order. I also find it concerning that the item I purchased is still listed as in stock and available for sale.”

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Posted 4 months ago

“Great experience!! Sent exactly what I ordered. Fast shipping”

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Posted 4 months ago

“Great selection and competitive pricing!”

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Posted 4 months ago

“Incredible Watch! I have bought multiple watches from Jomashop, and they always deliver. Instead of waiting years to get this Daytona through the AD, I’m thankful I can get this new one close to retail price with no wait. Everything was included as guaranteed as well”

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Posted 4 months ago

“I can’t thank Mercy enough — all my money was recovered!”

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Posted 4 months ago

“I can’t thank Mercy enough — all my money was recovered!”

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Posted 4 months ago

“Discounts are awesome, all products came in great packaging and delivered on time”

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Posted 4 months ago

“They have the best prices on everything.”

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Posted 4 months ago

“Fast shipping and well packaged. Good costumer service.”

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Posted 4 months ago

“All the watches that i got from here are always great and this company has the best prices.”

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Posted 4 months ago

“Very easy to navigate and order scents. Great prices and options”

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Posted 4 months ago

“They are scammm!!! They sent a defective watch and took money for the return! 3 calls did not help. Will never buy again there!”

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Posted 4 months ago

“Jomashop is a great place to purchase fragrances. Throughout the years I had a great experience with selection of fragrances, pricing and delivery.”

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Posted 4 months ago

“I ordered several nishani perfumes. Unfortunately they came and I'm sure they are fake. There is no smell at all. Be very careful. I am very disappointed.”

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Posted 4 months ago

“Excellent product and been shopping here since 2014”

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Posted 4 months ago

“I’ve been using Jomashop for 5 years now. Sunglasses, watches, cologne/perfume, all at great savings. Really like their prices. I NEVER BUY UNLESS I CHECK JOMASHOP PRICE FIRST. Usually they are best priced”

Helpful Report

Posted 4 months ago

“I have never had a bad experience with Jomashop. Yes the shipping may be slow at times but they always make up for it with the great prices and sales. I recently got a few bottles from them and there fantastic!”

Jomashop 5 star review on 30th July 2025

Helpful Report

Posted 4 months ago

“I received a damaged watch. Ordered a replacement and paid for 2 day shipping because I needed it. Jomashop shipped it ground. You denied it until the watch was ultimately lost for over a week. It finally arrived and all you would do was credit the 2 day air charge. Garbage company. Garbage service. Garbage attitude from everyone I dealt with trying to to resolve. Bought several watches in the past few years between me and my wife from Joma. Will always try to go elsewhere now.”

Helpful Report

Posted 4 months ago

Jomashop is rated 3.7 based on 3,176 reviews