Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,106 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 22nd August 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Similar luxury items for half price compared to other major retailers”

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Posted 4 months ago

“Ton of choices and easy returns when something does not workout!”

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Posted 4 months ago

“Excellent service shipping on time all the time Excellent quality 💯”

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Posted 4 months ago

“Jomashop is my go to place for quality goods at value prices. Shipping is always quick and my products always arrive well packaged and safely. I am constantly referring them to others.”

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Posted 4 months ago

“Shipping very slow but product ok.”

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Posted 5 months ago

“I have purchased many fragrances from jomashop over the years (at least 20). I had an issue only once, and when I contacted them about my and my issue was immediately resolved. Great customer service. As a youtube cologne reviewer (CarsandCologne), I have no problem telling my subscribers that I purchase fragrances from them.”

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Posted 5 months ago

“I have now purchased 5 watches from Jomashop. The computer system charges the wrong sales tax amount for my city. I called and Nadia and she immediately remedied the problem. She even sent me her personal email address so I can contact her in the future if needed.”

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Posted 5 months ago

“Love My Ray Bans”

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Posted 5 months ago

“Love your customer service, your page with lots of great options, best brands and amazing prices. Keep it up”

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Posted 5 months ago

“Great job for Jomashop, I'm really happy with my fragances and great shipping.”

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Posted 5 months ago

“Alsways a great go to place to find not only the variety of watches to explore but the specific watch you are looking for at some of the best prices online.”

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Posted 5 months ago

“Item was shipped fast and secure, excellent service and exactly as ordered”

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Posted 5 months ago

“The selection is great, and the prices are the best available. Shipping was fast and the items were securely packed. Perfect purchase.”

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Posted 5 months ago

“I was able to get a perfume for a fraction of the price ! I really wanted a specific perfume but could not justify paying full price . I’m so happy with jomoshop ! Quick shipping as well.”

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Posted 5 months ago

“Well run company, great authentic products at reasonable prices. Well done, Jomashop.”

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Posted 5 months ago

“I ordered two Raymond Weil watches from them on November 29th, 2024. I still have not received them. I contacted Jomashop many times with no direct indication of when I will receive my paid for watches. Their customer support horrible, not very effective, or caring of one’s situation. I want to cancel but was advised I can do so after I receive the shipment - that does not make sense at all. They are not able to provide me with a delivery date because they are out of stock - it was in stock when I made the purchase. They keep sending emails saying it ordered and I will get it in 3-5 days - nothing yet. I am very frustrated with Jomashop and its customer service. I will never purchase from them again. I just want everyone on this site to know about my bad experience with them. I have asked to escalate the situation but no response from them.”

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Posted 5 months ago

“Very fast shipping and excellent customer service on returns. Don't hesitate to order from Jomashop, you definitely won't be disappointed in their 14k jewelry.”

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Posted 5 months ago

“Good Price and nice discounts on swiss watches.”

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Posted 5 months ago

“VERY GOOD PRICES AND PACKAGE ARRIVED ON TIME WITH 2 DAY SERVICE”

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Posted 5 months ago

“Good customer service”

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Posted 5 months ago

Jomashop is rated 3.7 based on 3,106 reviews