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Jomashop Reviews

3.7 Rating 3,267 Reviews
67 %
of reviewers recommend Jomashop
3.7
Based on 3,267 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Jomashop 5 star review on 10th September 2025
Denise
Jomashop 5 star review on 22nd August 2025
James A.
Jomashop 5 star review on 18th March 2025
Dave
Jomashop 5 star review on 2nd March 2025
Jenn
Jomashop 5 star review on 28th December 2024
Kin
Jomashop 1 star review on 18th December 2024
Svitlana
Jomashop 1 star review on 27th November 2024
Anonymous
157
Anonymous
Anonymous  // 01/01/2019
Excellent service.
Helpful Report
Posted 4 weeks ago
I bought defective item, and no one support to resolve the problem
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Posted 4 weeks ago
After two months never received a package
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Posted 1 month ago
My shipping was faster
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Posted 1 month ago
Delivery was fast everything came as ordered love the scent
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Posted 1 month ago
I recently bought two fragrances and I only received one.I called customer service and they were rude to me I don’t know why I told him to go over my history with Jomashop but I think he didn’t want to hear that I had said. No more Jomashop for me I’m done purchasing from you guys.
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Posted 1 month ago
Love the scent it’s sweet and fresh clean
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Posted 1 month ago
Order from Kazakhstan, the price cheaper two times than in my country. Very good
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Posted 1 month ago
I was skeptical at first but now I’m in my 5th purchase from them. Shipping has been smooth, product has been legit, prices have been great. Surprisingly anything I’ve wanted Jomashop had. They have a dedicated customer.
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Posted 1 month ago
Great company to deal with and excellent products!
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Posted 1 month ago
Productos de buena calidad y buen tiempo de envio
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Posted 1 month ago
Orders have been easy, prices best available for new watches. Have not had to deal with customer service, so cannot comment on that.
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Posted 1 month ago
I love Jomashop customer service. Products always shipped on time and of good quality. My favorite store.
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Posted 1 month ago
I am deeply grateful to your online store for your service and for the quality of the products I purchase. I know that on your site, I will find only authentic products—which you stand behind—complete with excellent packaging and reliable delivery. I am extremely satisfied.
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Posted 1 month ago
Overall, the merchandise quality has been great.
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Posted 1 month ago
Watch that I bought from Jomashop is very nice and I bought it at a great price too. Shipping was also very expedient and on time.
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Posted 1 month ago
I have been shopping here for years! Authentic quality items with prompt shipping and amazing prices.
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Posted 1 month ago
Tengo ya un buen tiempo comprando en jomashop, y puedo decir que me gusta la interpretación con el usuario de poder el elegir bien que producto comprar cable recalcar que el envío es lo mejor no se dilatan casi nada y tú producto llega en perfectas condiciones
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Posted 1 month ago
Excellent product. Best price.
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Posted 1 month ago
The best prices for parfumes I am so happy with the quality and choice.
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Posted 1 month ago
Jomashop is rated 3.7 based on 3,267 reviews