Jomashop Reviews

3.6 Rating 2,765 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.6

Based on 2,765 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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I've received my Marc Jacobs watch in good condition physically, however, the problem is, it does not work. I don't know if it's the battery but this should be brand new, right? This should be working and with battery.

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Asked by Paula (1 year ago)

I ordered September 16 to today October 2 I still have not received the goods, what is the shipping number DHLM3206606V01 tôi đặt đơn hàng từ ngày 16 tháng 9 tới nay ngày 2 tháng 10 vẩn không nhận được thông tin đinh vị vận chuyển đơn hàng bạn có thể cho tôi biết lý do không đã gửi mail nhiều lần không được phản hồi

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Asked by Nguyen Van Xanh (1 year ago)

I ordered my watch on sep 13 and still have not received it. Can you give me an ETA

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Asked by Matthew Faas (1 year ago)

How do I return my order? Call me 3136734951 or email me

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Asked by Charita Dancy (1 year ago)

Hello I received the watch well. I have a curiosity. Bracelets are being photographed. I searched the internet a lot, but I don't see the same symptoms. I think it's a Bracelet product faulty. I'm pretty sensitive about that. Please check.

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Asked by Shin JungTae (2 years ago)

furla. I received your business card wallet well. I want to know if it's genuine or fake. The original product is a guarantee card. In the storage part, It's regular paper. It's not leather but chemical smell. I don't ask for an exchange right away. I think it's a sophisticated mojibut. Comment for your reputation. After checking it internally, Feed back, please.

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Asked by sang-yul lee (2 years ago)

I will be writing to social media to let everyone know not to and stop buying and ordering products from JOMASHOP because the business you conduct is very unacceptable and unsatisfactory that's given to the public and customers

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Asked by William Hayes (2 years ago)

Hola. ¿Cuánto tiempo debo esperar para recibir compra en Santiago de Chile? Desde el 4 de agosto permanece en Brooklyn... Gracias

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Asked by Alejandro Beiza Delgado (2 years ago)