Jomashop Reviews

3.6 Rating 2,779 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.6

Based on 2,779 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

877-834-1434

How do I contact Jomashop?

Helpful Report

(4 years ago)

You can contact Jomashop by Email, Telephone and Live Chat.

Helpful Report

(4 years ago)

81.07%

Industry Average

“ Purchased a timepiece that I was looking for at a fair and reasonable price. Customer service was excellent and communication was steady throughout the whole transaction. I will consider them again for my next watch purchase. ”

- Anonymous

“ This is my first time shopping here, and I am not sure about your after-sales service. For example, the watch strap is loose. Can you change it? ”

- yunting ni

“ Purchased a Swatch watch. Good price, arrived earlier than expected. Pleased with purchase and service. Would use again. ”

- mt

Jomashop Reviews

Customer Service - Good