Customer service is extremely shitty. And honestly, I feel cheated with the quality of the material they have sent. I used the belt a few times and the leather has started to fall apart from the middle. I have paid $.200/- for a belt which didn't even last 2 months. This is the first and the last time I am buying anything from this crappy company. Honestly, their return policy sounds like they want to avoid people from returning the material. I understand the 30-day policy but does the person have to save all the tags and also the shipping box. This is all bull-shit to getting away with cheating people. I am going to throw that shitty belt in the dustbin because that is what it deserves. I am never going to recommend anyone to use this website. Just to save maybe 60 to 70 dollars I ended up with a sham belt that no one would pay 10 dollars for. Stay away from this website. #payforretailitisbetterthanJoma