After reading positive reviews regarding the quality of watches and shipping, I am disappointed that after purchasing the watch 2 weeks ago, I have yet to receive the watch or an email with the status. I initially sent an email requesting status that went unanswered. Then I chatted with someone online that stated that they did not know why the item was not shipped since it was in stock and was sending an email to their manager. Today I called the 800 number and the customer service rep said the same thing. We will give it a couple of more days for an email confirmation. Beware.