Jomashop has a HORRIBLE customer service! It took them 10 days to finally respond to me via email. One of the items I received was damaged. I wanted to exchange it (initially bought it using a coupon $20 off $250) so they told me that I can return it BUT I have to buy the new (hopefully not damaged this time) at a full price!! After going back and forth, they offered $10 off!! (this time I have to pay $5.99 shipping on top of it) so with the $10 off it would still be more than what I paid originally!!!! WOW what an excellent service!! The service rep (Ranuka)was talking over my voice the entire time and was suuuuper rude!! I will not buy anything with Jomashop ever again! I decided to return ALL of the items that I purchased because of the way I was treated. Ranuka decided to place "did not like items" reason for returning it! I promise, that is NOT THE REASON.