Jomashop is one of the most amazing websites with such positive and helpful customer service. I mostly use the site for buying niche fragrances at a discounted price and even then the price is still on the expensive end and in transit not everyone is careful with packages so I had the unfortunate experience of my fragrance arriving with the juice outside of the bottle and leaking all over the interior of the box it came in but jomashop was so quick to direct me to a link where I showed the damage and within a minute I was being sent a digital credit card so I could repurchase the fragrance. I mean they were so lovely over something that was the shipping companies fault and it was all handled so quickly with so much ease that I kept ordering from their site because it’s not only a good deal but it feels entirely safe knowing I’ll never have my money wasted so it’s worth always paying for the little insurance fee because for more expensive items it’s a must. I can happily say I’ve used jomashop several times everything from expensive buys to cheaper middle eastern fragrances that are so incredibly good that it almost feels illegal that they are so inexpensive! If anyone at jomashop is anything less than lovely I haven’t ever come across them!