I have purchased a Skagen watch from Jomashop and when I received it, it didn't work. Because it was a gift we didn't notice that the watch didn't work until it was too late to get a refund. When I contacted Jomashop and explained the issue, they said they will repair it. After sending the watch for repair 3 times, it is still not working - the watch keeps losing time. When I escalated the call to the manager he completely refused to give a full refund or replace the item and insisted that we send it for repair again. Each time we sent the watch for repair it took over a month to get it back. The service was horrible and they never fixed it, which essentially equates to them selling me a watch that never worked. I will never buy anything again from this damn website.