Everything on the selling process works fine. Easy to ID a product and to place the order. However, after that, watch out (no pun intended). I ordered a watch for Christmas (over 2 weeks ago). I was told it was in stock and shipping in 1 to 3 days... 2 weeks later I am told that the watch might show up on December 23rd. I guess they were thinking that Santa was going deliver it... but I could be wrong. Customer Service was poor. No urgency. Didn't care about helping fix the issue. It was what it was and that was the end of it. "Stone Cold". I most likely will never consider JomaShop again in the future. This is not the way to treat customers.