Very good service and products. I ordered an Invicta which I had a problem with. The time it took from when I initiated a chat with a Jomashop employee to receiving a full refund was about a week (including returning the item). I then ordered two other items (one which will be coming from the manufacturer in France) and have received the first one, which I am very satisfied with. I received both items in less than a week from when I ordered them. I will receive the last item in another two-three weeks. These folks did a great job, especially during the current crisis we are all in. Would definitely buy from again.