Awful service.
Had a issue with our order which resulted in us having to get food elsewhere. Alongside the cost of this, we had the cost of fuel and the inconvenience.
It was clear it was a mistake from the restaurant and Just Eat acknowledged the issue. Since then, [1.5-2 weeks ago] I have been in a email discussion back and forth where the customer service has been utterly pathetic. They have attempted to provide credit to my account without discussion with me when I clearly looking for the cash refund for the issue. They provide you with the same generic responses and do not respond to any request for complaints or management contact details.
They are a disgrace and scamming customers
4 months ago
Just Eat UK has a
1.2
average rating
from
145
reviews