Really appalling company. Several grocery company deliveries probably half of the many gocery orders I made were short of items. The majority of food orders were fine. In the cases where just one or two items were missing Just Eat refunded for the missing items.
However an Iceland order I made just didn't arrive but was marked "delivered". My complaint was rejected by Just Eat but fortunately I was fully refunded by PayPal.
Recently a Morrison's order arrived with seventeen out of sixty-eight items missing. I mentioned to the courier who agreed verbally that he only delivered seven out of eleven bags.
Despite this he left and the order was marked "delivered".
I have again taken up the case with Just Eat again who refused to take responsibility. So again taken up the case with PayPal, still awaiting their decision. Terrible company where it seems the customer is nearly always wrong.
4 months ago
Just Eat UK has a
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145
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