I had an absolutely terrible experience ordering through Just Eat. I placed an order last night and never received it, despite waiting for hours. To make matters worse, when I contacted customer service, they refused to refund me for the food I never received. This is completely unacceptable. I trusted this platform to deliver as promised, and instead, I’m out of pocket with no resolution. I won’t be using Just Eat again and would warn others to be cautious—it seems they don’t take responsibility for their mistakes. Extremely disappointing! And the drivers have the option to use your last 4 digits phone number instead of the actual code. So the driver delivered the order to wrong address or eat it and use the last 4 digits phone number as he already have the customer name and phone number in his app