For a few orders it was good, but 4 times my orders got randomly cancelled. I finally removed the app after it took 3 hours to receive our food, but already had to make other arrangements for food by that time before kids went to bed. The app said delivered at 19:05 in the future (actual time was 18:35), so not sure if the app is glitchy, not sure if your order gets accepted despite not having available delivery drivers, or perhaps delivery drivers accept the order but don't collect, or a combination of issues. On top of it all, customer services absolutely couldn't care either.