I selected them for a Mother’s Day delivery because they advertised they could deliver on Mother’s Day itself. They took my money and delivered it the day after Mother’s Day. I would have selected a different company if I wanted it delivered the day after. If they don’t have the volume or resources to deliver on Mother’s Day, they should shut down orders after a certain time period, not falsely advertise that they can do something they cannot.
Customer service responded to my complaint saying that the flowers were delivered. They didn’t acknowledge that my complaint was that it was not delivered when it said it would be. Then they offered a $5 credit! Not even covering the cost of shipping! By the way, the $100 bouquet had, get this, carnations in it! Major scam.
1 year ago
Just Flowers Inc has a
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