Ordered a bedroom furniture set on 11th November, which included a bed frame, bedside table, wardrobe and drawers. Paid an extra £70 for delivery, on top of the cost of all the furniture. Told delivery would be between 10-20 days, however 30 days passed and nothing had been delivered. For the last (almost) 2 months we have called 3 separate times asking where the delivery is, and each time we’ve been told “it’ll be with you by the end of the week”. Finally, a delivery came, but ONLY 2 of the 4 items were delivered. Called yet again to complain and see where the rest of the furniture was, only to be told “it’ll be with you soon”. Absolutely disgusting service which seems to constantly be blamed on the delivery couriers, but we are never able to contact the couriers directly ourselves. To pay an extra £70 for advanced delivery only to have half an order delivered nearly 2 months after purchase date is ridiculous. We have tried to ask for a partial refund on the delivery cost at least, but we were only met with dismissive customer service. Extremely disappointed