I purchased Thermal Jeggings in a size larger than I normally wear. They were much too small. I lost my receipt and took them back to the store where I was told to ring Customer Service. I was told that the size guide is on the website!! HELLO! Who checks online before a purchase??? I was told that without a receipt I could not return them or get a credit. Company policy not to accept any returns without a receipt. Am I to believe that I am the first person to have lost the receipt. So now I am out of pocket for a badly labelled clothing item. I am very unhappy.