Customer service is dire.REALLY DIRE. It is a lie that you can cancel before it is dispatched. I ordered on Sunday 17th pm. I cancelled before 10.30 using their website link on Monday 18th. I heard nothing.On the 27th I emailed again. I have recieved goods I no longer need at 6pm 29th July. I had no response to either email. It is dated 20th July, clearly according to their terms I had the right to cancel. I have not used them for a couple of years due to customer service issues. Stupidly I used them again, had a late but ok order then this. Dont do it !!!!!!!!!!!It is not worth it. It is insanely difficult to contact them and the delivery is as and when they fancy. I COULD NOT CANCEL, despite reading, agreeing to and following their policices. I will try and complain but really not expecting to get anywhere as they clearly dont give a xxxxx