Little Peckers Reviews

1.6 Rating 63 Reviews
13 %
of reviewers recommend Little Peckers
1.6
Based on 63 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email
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I waited for weeks for them to ship my order of pet food and had to chase it up. Slow to respond and after they finally did bother to ship it, it was inadequately packaged in a flimsy box despite being a 20kg package. The whole box fell apart and the bag was ripped open and leaking everywhere and was dumped by their courier in my garden. It was totally infested with bugs when I found it and entirely worthless. I emailed customer service to complain including photos of the package as it had been delivered. They asked me for a chat transcript from the courier (it’s not my job to contact them?) and demanded I write out by hand a document and sign it for their benefit! They told me I should weigh the amount of wasted food for them!!! No thanks I’m not touching bug infested dirty food off the floor. They admitted that they have a lot of products that get split open in transit so clearly they don’t care about how poor their packaging is. I was absolutely disgusted with the service and even more so the aftercare. I had asked for my order to be replaced which I thought was warranted given the situation but they weren’t willing to do that and insisted that I as an innocent customer jump through their ridiculous hoops to get recompensed for only the food on the ground despite the bag being entirely contaminated now. Perhaps the staff at little peckers are happy to feed their beloved pets contaminated food but I draw the line there. I did not pay to receive dirty bug infested food but clearly that’s what I got. Avoid this company at all costs, if anything goes wrong you will have to take it up with your bank as their customer service is absolutely shocking.
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Posted 1 month ago
Very bad customer service no contact number , There delivery was a shambles and the item was faulty and not listed correctly please avoid at all costs
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Posted 3 months ago
Order did not turn up...have emailed their so called customer service several times and no response. Have tried calling and no answer. Not sure how I can even get my money back..AVOID.
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Posted 4 months ago
Still awaiting order after 10 days, communications terrible not answering emails, no phone number. My advice avoid Little Peckers.
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Posted 4 months ago
Shame 0 star is not an option they well deserve it. Should've read the reviews before placing my order but "should'ves dont' count" as my very wise friend once told me. Shall never ever order from this abysmal company.
Little Peckers 1 star review on 24th October 2023
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Posted 4 months ago
Have also sent emails with no replies.how can a business succeed like that
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Posted 5 months ago
Don't use, no way to contact them if order not received, non existent customer service
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Posted 5 months ago
Order placed, nothing received. Emailed and tried phoning. Absolutely no response. Non existent customer service.
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Posted 6 months ago
Absolutely rubbish customer service . They don't give you a phone number and they don't reply to any emails. They have sent a parcel to the wrong address and I have failed completely to connect them with the correct address, I will never use them again
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Posted 6 months ago
Have ordered on line and cannot get any information regarding delivery. They were in the past very good but I don't think I will use them again
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Posted 7 months ago
Simply appalling online service. No responses to emails either directly or using the online form. No answer to the telephone number - it rings constantly with no answer. I'd give it a review of 0 if I could. Having placed an order, after 4 days it says it "has been shipped" and supplies the tracking (Yodel...say no more) and yet 3 days after it was "shipped", Yodel don't show it as received. What a cowboy outfit.
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Posted 7 months ago
Like all the other reviews, payment taken, no delivery , no reply to emails, no answer to any of the three options on 01707 927827.
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Posted 9 months ago
After 3 weeks & several emails with no response I received it with missing item.
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Posted 10 months ago
Should have read reviews first. No response to emails. No communication about delivery at all. Do not use.
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Posted 11 months ago
I received my order in full and on time; however, 2 of the feeders were faulty. I emailed them & they said they were looking into the matter. Since then i have heard nothing, there is no contact phone number, (wish i known this before ordering). Taking into account the other negetive review, i will not be using this company again.
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Posted 1 year ago
I have I regret to say only just read the reviews for Little Peckers and I am appalled at the amount of one star ratings due to the same as my experience, products ordered not delivered no reply to emails unable to contact by phone, I can't believe this company are trading or if they exist at all. DO NOT ORDER from them many people like me have not received their goods or had a email regarding delivery or tracking, they do not reply to your emails but they have taken your money out pretty promptly and many have had no refund. I have emailed them again and will contact the Ombudsman about them if I don't get a response. Also I can't access my account and when you request a reset for password you don't get it, just tells me you have no orders, so please BEWARE and don't lose your money.
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Posted 1 year ago
Don’t answer emails no telephone number
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Posted 1 year ago
TOTL LIES DONT ANSWER THE PHONE DONT ANSWER E MAILS DONT SEND THE GOODS DONT HVE THE STOCK
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Posted 1 year ago
As with all the other poor reviews my experience has been the same. Unacceptably long time just to pack your order let alone deliver it. Emails do get answered, three days later. You have to call the group that owns them which is Pet Spectrum Group on 01707 927827 but no one answers any of the options. Totally disgraceful excuse for a business! I will never shop there again.
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Posted 1 year ago
Ordered 5 bags of floor granules on 5th of December. No email of confirmation . Send them 5 emails no answer. Anyone got a phone number to contact them? 2 weeks and no answer to any of email .need to try and get my Money back
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Posted 1 year ago
Little Peckers is rated 1.6 based on 63 reviews