Little Peckers Reviews

1.6 Rating 64 Reviews
13 %
of reviewers recommend Little Peckers
1.6
Based on 64 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email
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Ordered sunflower hearts 28th September. Have tried phoning - continually engaged. Sent 2 emails, got an answer telling me I could change delivery date with Yodel, but Yodel still waiting on parcel... use a different company. I shall now try to get my 29.99 refunded!
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Posted 1 year ago
Took a while to arrive due to out of stock issues but they kept me informed throughout the process. Great product, well packaged and great price. Well worth the wait.
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Posted 4 years ago
Quick service excellent products, birds love the bird seed I bought so much I’m filling the feeders up every day! Sunflower seeds best value around.
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Posted 4 years ago
Couldn’t give review before as problems with phone. First time we have used this company. Delivery came earlier than expected. Lovely helpful delivery man. Very impressed with our experience. Thank you, as ordered just before Christmas. Will be using again.
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Posted 5 years ago
two day delivery as stated
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Posted 6 years ago
Quick delivery, excellent quality nuts and fat balls. Love to see the birds enjoying them
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Posted 6 years ago
Always speedy delivery & quality goods. Excellent help line.
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Posted 6 years ago
Peckers have a wide range of products in wild birdseed. I have the premium mix that includes,suet pellets &sunflower hearts. With no wheat,there is no mess,just like the company,if you aren't certain about something, then ask them,they'll answer as best they can.
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Posted 6 years ago
Service good but not as good as love garden birds although the price is the same
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Posted 5 years ago
ORDER NO. P435141 Poor communication; received order confirmation then no more communication for over a week. Sent email.....NO RESPONSE. Two days later received 2 emails giving me “ tracking details” BUT IN FACT NO TRACKING DETAILS, ONLY REPETITION OF ORDER NUMBER. I sent another email.......still no reply. Order arrived today. Good product and price ....... C**P communication !
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Posted 4 years ago
I bought a box of 50 fat balls or should I say cement balls as even our local Wood pecker cannot eat them, the squirrels tun their nose at them, also the tits can't eat them as they are so solid I tried smashing them with a hammer to make it easier for the birds,and still they don't touch them. I have used little Pecker's for years but no more. Clivanas Gloucester.
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Posted 1 month ago
I waited for weeks for them to ship my order of pet food and had to chase it up. Slow to respond and after they finally did bother to ship it, it was inadequately packaged in a flimsy box despite being a 20kg package. The whole box fell apart and the bag was ripped open and leaking everywhere and was dumped by their courier in my garden. It was totally infested with bugs when I found it and entirely worthless. I emailed customer service to complain including photos of the package as it had been delivered. They asked me for a chat transcript from the courier (it’s not my job to contact them?) and demanded I write out by hand a document and sign it for their benefit! They told me I should weigh the amount of wasted food for them!!! No thanks I’m not touching bug infested dirty food off the floor. They admitted that they have a lot of products that get split open in transit so clearly they don’t care about how poor their packaging is. I was absolutely disgusted with the service and even more so the aftercare. I had asked for my order to be replaced which I thought was warranted given the situation but they weren’t willing to do that and insisted that I as an innocent customer jump through their ridiculous hoops to get recompensed for only the food on the ground despite the bag being entirely contaminated now. Perhaps the staff at little peckers are happy to feed their beloved pets contaminated food but I draw the line there. I did not pay to receive dirty bug infested food but clearly that’s what I got. Avoid this company at all costs, if anything goes wrong you will have to take it up with your bank as their customer service is absolutely shocking.
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Posted 2 months ago
Very bad customer service no contact number , There delivery was a shambles and the item was faulty and not listed correctly please avoid at all costs
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Posted 4 months ago
Order did not turn up...have emailed their so called customer service several times and no response. Have tried calling and no answer. Not sure how I can even get my money back..AVOID.
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Posted 5 months ago
Still awaiting order after 10 days, communications terrible not answering emails, no phone number. My advice avoid Little Peckers.
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Posted 5 months ago
Shame 0 star is not an option they well deserve it. Should've read the reviews before placing my order but "should'ves dont' count" as my very wise friend once told me. Shall never ever order from this abysmal company.
Little Peckers 1 star review on 24th October 2023
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Posted 6 months ago
Have also sent emails with no replies.how can a business succeed like that
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Posted 6 months ago
Don't use, no way to contact them if order not received, non existent customer service
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Posted 6 months ago
Order placed, nothing received. Emailed and tried phoning. Absolutely no response. Non existent customer service.
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Posted 7 months ago
Absolutely rubbish customer service . They don't give you a phone number and they don't reply to any emails. They have sent a parcel to the wrong address and I have failed completely to connect them with the correct address, I will never use them again
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Posted 7 months ago
Little Peckers is rated 1.6 based on 64 reviews