Little Peckers Reviews

Name: Little Peckers
Rating: 1.60

1.6 Rating 65 Reviews

14 %

of reviewers recommend Little Peckers

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1.6

Based on 65 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email

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Little Peckers 1 star review on 24th October 2023

Anonymous

Little Peckers 1 star review on 25th June 2022

Andrew

Little Peckers 1 star review on 6th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still no delivery after 8 days. Ordered food which I hope isn't out of date now reading the reviews. Emailed and no response... just notice they then marked as dispatched ont he 20th of June finally but no email with tracking number.”

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Posted 1 year ago

“Placed a large order which has been delivered but contained mouldy flutter butters have emailed them with photos but no response and not answering the phones would like them replaced or money refunded 😡”

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Posted 1 year ago

“Slow delivery and customer service poor. Will not answer telephone.”

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Posted 1 year ago

“Ordered with these quite alot and was happy with the service and delivery. Recently though, they are rubbish. They got my order wrong at first. So I emailed them - 2 days for a reply to ask for proof (photo). I urgently needed the other item they didn't send so re-ordered and it took 10 days to arrive!!!! Will not be ordering from here again will go elsewhere. Think management have changed as it has gone really downhill”

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Posted 1 year ago

“Not happy to accept out of date Vitamin and Mineral Supplement. Delivery was very slow, I think a snail could have delivered quicker. Very poor service. Avoid at all cost, infact littlepeckers.co.uk needs shutting down.”

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Posted 2 years ago

“11 days after my order and still no delivery, four emails ignored and no other way of contacting them!”

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Posted 2 years ago

“Ten days after ordering and still no goods, four emails sent and ignored so far and no phone number to contact them on. Not impressed!”

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Posted 2 years ago

“Terrible, terrible company. In fact, I can't even be sure they are still operating as a company. Zero communications, telephone number removed from website 'staff working remotely' (well after ALL restrictions had been removed), non arriving orders, poor dated website...I wish I had read the reviews first!”

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Posted 2 years ago

“2 weeks after ordering bird fat balls no contact has been received. Phone number discontinued Very disappointed”

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Posted 2 years ago

“Wish I had read the reviews also before ordering. Purchased something on 25th November 2021 and it still hasn’t arrived. No response other than they are looking into it and no response from Hermes either. Now demanding a refund ! Rubbish company, would never use again”

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Posted 2 years ago

“Ordered from them some swan food , they don't reply to emails , I had to Google company information to get to talk to someone that told me that there is only two people in the office and there is somewhere in the website that says s that deliveries take a week at least , she couldn't tell me when my order will arrive , wish I had read all the bad reviews here and on trust pilot”

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Posted 2 years ago

“Terrible customer service. I had a problem with missing items. They do not answer emails, nor answer the phone. Just cannot get anywhere towards getting a refund. Also, never send delivery info to know when an order is coming. Avoid, they act like a bunch of crooks.”

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Posted 2 years ago

“We have previously given Little Peckers a good review. What has happened to you?? Orders taking forever, says on your website 3-5 working days. Order made on 17/10/21, eleven days later nothing, other than order history saying it has been dispatched. Very difficult to contact you, no phone number available”

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Posted 2 years ago

“Little peckers - late on delivery & no information regarding this & still waiting. Such a shame, you were our 'go-to' provider. don't know what's happened but you've let your socks down people. Get a grip before you loose loyal customers. Just let people know and they will be understanding!”

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Posted 2 years ago

“Don't know what's happening lately. Im a Long term customer but of late orders taking at least 2 weeks , no updates, wrong items sent , no reply to emails. Such a shame as good range of products and price but now too unreliable.”

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Posted 2 years ago

“Little peckers, short order, three emails, no reply Don't bother!”

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Posted 2 years ago

“After ordering from little peckers and receiving nothing I emailed them... the order finally came 12 days after I had ordered..The 20kg of quail food was opened and sellotaped up!! I dont know how long it had been open and there was obviously food missing from the bag, it cant be used as I think the bottom of the bag looks chewed ..I emailed them explaining the situation they answered after 4 days and ask for photos which I sent.. ive heard nothing since 30th July 2021 an have open a PayPal case .. I will have to order from Amazon which annoys me that I have to give billionares money ..its the only place I can get the food at a reasonable price”

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Posted 2 years ago

“We've been ordering from Little Peckers since early 2020. Over that time we've had damaged goods, late deliveries, damp mouldy bedding, feed that is out of date and also open feed bags. The outer packaging is always fine so it's sent out that way. We usually get a refund after some back and forth through emails. However the final straw for us was receiving a 20Kg bag of chicken mash that was absolutely filled with mites and moth larvae. We store our foods indoors in large clean bins to prevent pests, never had an issue until this particular bag. I thought I was imagining things at first when I was looking at the feed and it was moving! Absolute disgusting and a waste of money. We do everything to ensure our pet chickens are taken care of; we don't expect to pay £17 for one bag of feed only for it to be so contaminated that it has to be thrown away and everything disinfected. We'll be taking our custom elsewhere from now on.”

Helpful Report

Posted 2 years ago

“Incredibly poor customer service, emails get ignored and when you do get a response it is totally unhelpful. I placed an order for multiple items. after a delay a box was delivered but I was missing two items. I emailed the company and was told i was due another delivery, I asked when this would be but my email was ignored. Several days later I received another delivery but I was still missing 30kgs of Sunflower hearts. Again I emailed the company. the response time was extremely slow so I requested a refund for the missing item so I could order elsewhere. I then received a form to fill in to obtain a refund which I did, providing pictures of deliveries and all information requested. Several days later and they informed me two parcels had been delivered and to check around my property to look for the missing item. I replied to say I was well aware two parcels had been delivered as i had already told them, and 30kgs of sunflower hearts is not something I could easily miss! I had since ordered from a different supplier and had my order delivered so I again asked for a refund. A couple of days later they emailed to say they had found out the Sunflower hearts had never actually left the warehouse and they would send them out to me. I responded immediately saying I no longer required them and to please issue a refund. They ignored my email and sent the order anyway! This whole saga has been going on for the best part of a month and I am frustrated and annoyed. I have never before dealt with a company who have behaved so unscrupulously and will not be using them again.”

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Posted 3 years ago

“Ordered 9 days ago and still not dispatched. Messaged yesterday to find out where it is and got no reply. I guess I just have to hope they send it one day.”

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Posted 3 years ago

Little Peckers is rated 1.6 based on 65 reviews