I ordered my item on august the 8th or the 7th, I still haven't received my item, I emailed them on that Saturday the 12th and they hadn't replied to me still by Tuesday, I finally got response after having to send multiple spamming emails, I rang dpd as that's where I first got the text to say my item was to be delivered on the 10th, on that same day they text me back saying they hadn't received the item, so I rang on Tuesday the 14th dpd you said that they had a message from lost rockstar but hadn't received the item, in actual fact lost rockstar only dispatched my item yesterday even though they emailed on Wednesday saying it had been dispatched. Overall this was my first order and I am very disappointed