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Greg Martin
I received my order on monday and it arrived with an item missing. My order number was 130241 and the item missing was an xlarge khaki fresh corture tshirt ( im writing this in the hope they see this but i doubt it). Ive sent multiple emails and form submissions via the website with no progress. I.had one email back asking what item was missing which is information ive already provided multiple times and is now extremely tiresome. Ive sent emails to help@lostrockstar.co.uk and tweeted them and I'm being ignored. I'm after a telephone number to actually speak to someone but unable to fnd one attributed to this compamy Im bitterly disappointed in the service ive received from lost rockstar and seemingly have no confidence that this will get resolved. I have asked for a refund on the t-shirt that didn't arrive that was apart of my order but again have had no response so as it stands im now out of pocket for the money i paid for this t-shirt with nothing to show for it. *update replying to lost rockstars reply below* I can't believe im relying on a review forum for correspondence since lostrockstar aren't getting back to me via email. 1. there is nothing in my junk/spam apart from 1 email i mentioned above which has you stating which item was missing which i replied back to. There is nothing else in spam/junk inbox you name it, you haven't replied back to anything else since. 2. And most importantly i haven't received the item in question. You've checked CCTV which i appreciate but im telling you this item did not arrive. There was 1 parcel that arrived on Monday umtampered with, which had the invoice and 2 of the 3 items. Im not making this up. What else do you want me to do, how else can i prove that i didn't receive this item? Please consider your response because if this isn't resolved then i will be taking litigation and seeking legal action. Regards Greg
6 years ago
Read Lost Rockstar / Avora London Reviews
Lost Rockstar / Avora London has a 4.1 average rating from 950 reviews