Shame I couldn’t leave 0 stars. Ordered an item, completely wrong item arrived, they posted the correct item, I sent wrong item back and paid for delivery as no returns label was sent. I then asked to be reimbursed for the postage and was told that this was not possible as I didn’t use their returns label (which they’d not attached). I decided not to give any business to them. I sent the correct item back as not suitable and they refunded all but £10. As a result of their own mistake I’m down £23. Absolutely no sense of customer service. Never again.
3 years ago
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