The worst customer service I’ve ever experienced. After 3 months of waiting for my table and bench they both arrived with damage. I called to raise a complaint and have since been promised 3 call backs, none of which have been met. I’ve been told that I cannot speak to a manager/team leader by all three customer service agents. I’ve emailed a complaint FAO manager and received a standard copy and paste response from another customer service agent that clearly did not read my email!! I have a bed on order which is getting cancelled and plans to order lights and a sofa will definitely go ahead! Swoon editions have impeccable customer service and a certainly a company I will place my future orders with. Made.com are happy to take your money but do nothing other than get you damaged goods to you!!! Shocking service!