Ordered a new sofa “in time for Easter”, they lost the sofa, couldn’t get in touch with the company delivering the sofa to find out why. I have been without a sofa for a week now and had to cancel Easter at my house because of this. Currently it’s being investigated which means nothing is probably being done. I had to ask repeatedly what they were going to do about it. Offered me a voucher which I didn’t want as I wouldn’t be buying from them again. Refunded me part of my delivery fee after saying they would refund it entirely so I had to phone again. Currently waiting for a sofa that could possibly be delivered in around four days time. Constantly being messed around.