Don't buy from MADE.com I am hugely disappointed with my shopping experience - I bought a King size bed that was suppose to be dispatched between 2 - 3 weeks and its been 5 weeks now. I have called customer service twice in the past 5 days and they are still failing to give me a clear response of where my order is and a dispatch date?
The customer service and communication protocols are awful as I will expect to be informed with the status of my order from the moment that I confirm my purchase to the receiving date, or in my case even more important to apologise to your customers for the delay and explain the cause of the issue? I am still waiting for a clear answer and my bed or course as I am still sleeping on the floor!
6 years ago
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