AVOID! Ordered a bed over 7 weeks ago (over £800 worth) and just been told that a package has gone missing, therefore I have to wait another 4-6 weeks for another bed to arrive. Compensation? An £80 refund. 10% refund to wait double the amount of time. Bed was said to have dispatched on the 10th May, it wasn't until I contacted them on a number of occasions that did they eventually tell me (TODAY 28th MAY) that the order had gone missing. A full 18 days later where they could have fixed the issue but instead I had to be the one to contact them. If you want a company to take your money, lost orders and fail to communicate their mistake, then you are in the right place.