Ordered garden furniture in March for dispatch in April. Have received 3/5 pieces. Despite numerous online chats and 2 phone calls I have not received the phone backs I requested nor have I been given any date for delivery of goods I paid for 3 months ago. Mistakes happen but Made.com have a serious issue with their poor customer care. I have received oodles of email encouraging me to buy more products so there is nothing wrong with their IT, just a disinterest in fixing ongoing issues. Shame as their products are lovely. No company can last without return business.