We ordered a £1100 Corner sofa in January.. It was set to arrive in April, it was delayed until May. The sofa was then delayed from May until June with no explanation given.. On the day of the delivery I received an email from the courier saying that the sofa hadn't passed their quality inspection. I rang made and discovered that the sofa had been damaged in transit, as well as having a sopping wet pillow? We're now almost 6 months on from the date we ordered the sofa and all we've done is waste holiday allowances and plenty of time on the phone. We've requested a full refund, however at this stage I'm unsure as to whether they're competent enough to complete that task.