Jess
Absolutely shocking service and quality of product. Ordered a bed that we waited 3 months for only for it to not be delivered and to have gone out of production and we were never told. Then reluctantly given experience to date, used the compensation voucher to purchase a coffee table which was then delayed in despatch, delivery cancelled on the day it was meant to arrive, when did arrive it was damaged and faulty. Attempt 2, another Saturday in, delivery not arranged properly and the faulty table not confirmed to be taken away, 2 phone calls and 45 minutes of being on hold it takes to sort.Table 2 again damaged. Again speak to customer service and yet to have any acknowledgment of the terrible service and experience I have had. Hide behind emails and don't call as requested and clearly don't care. Waiting in for another Saturday. Product really not worth the effort and would never buy from Made again and actively recommend others not to.
1 year ago
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MADE.COM has a 1.50 average rating from 434 reviews

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