Brought some jo6 Armani jeans from here for £120, they sent me some black faded ripped jeans that looked very worn out.
I sent them an email with pictures complaining and I was told the jeans in the pictures were not the jeans sent to me and accused me of swapping the jeans they sent for some old ones, they Evan went on to say that maybe someone in my house swapped them over, they refused to refund me at start and told me not to send them back.
After a few days of numerous emails and calls I finally got refunded but had to pay for the return out of my own pocket.
There customer service skills are a joke and made me feel so small, would never want to order online again after this
7 years ago
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