False Advertsing - Rude Staff - Low Standards False Next Day Delivery Adverts - Low Standards - Rude Staff - Stay Away I placed an order with them today morning (Order Number: 3770480). Didn't receive an email to confirm that they have received my order. My order was worth over £200 and came up as free Next Day delivery. I still haven't received my confirmation email. I rang them to check and they have advised me that the Disclaimer on their website states that they are very busy and require 2-3 days to dispatch the orders. So the next day delivery they advertise is a joke. The woman I spoke to over the phone was very rude, defensive and overall ill-mannered. It used to be a decent business but not any more. They are over-advertising, not able to cope with the orders they are receiving. I would strongly advise everyone to stay away from them or you might end up being on phone to them many times and not receive anything after all. If the owner of the business is reading this: Pull up your socks mate. You are letting your customers down. Why accept so many orders if you can't handle them. Train your staff and explain that it's customers who buy items, pay and that's how they get paid. That way they might speak to the customers in a better tone.