Bought a jacket which is advertised as Brave soul. I am size 10 for the last 20 yrs, I can now say that this jacket is not a genuine product, secondly is not true to size and is awful quality, zip broken and pockets stay opened apart. I sent the product back through my local post office, costed an arm and a leg and that is on top of the delivery charge, and was returned back to me. I will not pay the 3rd time.
Customer service is awful and now they are saying to use Hermes for return, I am not based in UK and and can not use Hermes , which means more charges to then say they are gone missing.
Will never buy again .
5 years ago
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