MCDONALD'S 340 PENNINSULA BLVD HEMPSTEAD NY 11550 DONILLO THE MANAGER HE NEVER TOOK THE TIME TO SEE IF MY ORDER WAS CORRECT IN WHICH IS WAS NOT THEY GAVE ME THE WRONG DRINK AND COMPLETELY SCREWED UP MY ORDER TOO AFTER I REPEATED IT 3X TO THE HISPANIC EMPLOYEE AT THE DRIVE UP GUESS I WAS TAKING TOO MUCH TIME ON HIS DRIVE THRU CLOCK AFTER ASKING FOR KETCHUP HE GOT FRUSTRATED AND YELLED "HERE, NOW GET OUT OF MY DRIVE UP" IN ALL THE MANY YEARS I HAVE BEEN GOING THERE I HAVE NEVER BEEN TREATED LIKE THIS!! JUST FOR ASKING FOR KETCHUP?. THANKS DONILLO I WILL TELL EVERYONE I KNOW ABOUT THE HORRIBLE SERVICE YOU GAVE AS A MANAGER AT THAT!! IN MY OPINION, VERY POOR LEADERSHIP AND A BAD REPUTATION FOR MCDONALD'S WHOM IS THE LARGEST FOOD CHAIN IN WORLD. THANKS FOR NOTHING.