Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 838 Reviews

18 %

of reviewers recommend Mcdonalds

Company Reviews

Questions

Metrics

1.9

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“today I was double billed on one single order that was all wrong and when I contacted them they are refusing to give me one of the refunds stating they cant well you had no problem taking two one for 23 and one for 17 I hope other people read this and be careful double check your accounts and make sure they dont take more than the order should be”

Helpful Report

Posted 1 day ago

“Overpriced dry and worst sausage egg biscuit. Never going again driving out of my way before I buy another thing at McDonald's”

Helpful Report

Posted 4 days ago

“Just now i took 2 meal i paid full money but when i open the the meal found cockroaches inside and also my deal was not complete fries were missed ….. this is one of the bad experiences with McD”

Helpful Report

Posted 5 days ago

“Food was cold and coffee was tasteless like drinking hot water not even that I ask for a cappuccino and got a latte and they heated up so hot I couldn’t end up drinking eat for at least 30 min and burnt my mouth on it. Obviously no one cares or know how to make coffee apart from a instant one from a jug and needs training asap”

Helpful Report

Posted 5 days ago

“Everytime I go lately they screwed up . 1st time they left me at curb side for 40min for a frappe n I would of waited longer if I didn't call from the car. Last night I ordered my son went to pick it up n they couldn't find my order my son had to come home n get me. I went there with the receipt on my phone showing I ordered it n paid for it. It is always something at this location”

Helpful Report

Posted 6 days ago

“My question is , aren’t kitchen staff supposed to wear gloves while preparing food? Zeerust shop were handling orders with bare hands . Correct me if I’m wrong but is this in line with safety standards??”

Helpful Report

Posted 1 week ago

“I was picking up an order from McDonald's Bear Delaware staff members we're helping each other which was a delight to see considering how the customer service is not that well in other McDonald's but this one was exceptional the lady acknowledged me and let me know it would be a minute for me to pick up my order which I appreciate it plus she was moving so fast trying to help everybody at one time I believe her name was Aisha I can't remember but it was around 2:00 yesterday afternoon 7/20”

Helpful Report

Posted 1 week ago

“On 2025/07/19 I visited McDonald's Tokia.I was waiting for about an half an hour for my order.The service is very bad”

Helpful Report

Posted 1 week ago

“I want to thank Paula for being so nice and patient for helping me today. I came in with a really big order and not only did she get everything right but she also helped when I came back in for more. Thank you!”

Helpful Report

Posted 1 week ago

“If you want cold food, and have your order be wrong and not get all the items that you ordered and deal with incompetent employees then this is the place for you to go.”

Helpful Report

Posted 2 weeks ago

“no strawberry milkshake”

Helpful Report

Posted 2 weeks ago

“It is sooo good”

Helpful Report

Posted 2 weeks ago

“The front service person told us off and was cursing because we wanted to pay with cash and we remarked about the order board.”

Helpful Report

Posted 2 weeks ago

“I ordered my morning senior coffee with 3 cream as usual, and I usually order a small ice water(FREE). Today I ordered my senior coffee but got a med ice water. If you could call it that. Charged 15 cents and not enough ice to really count. Now I know when I order a medium or large pop, they fill the sucker up with over 3/4 ice! McDonald's you can do better.”

Helpful Report

Posted 2 weeks ago

“ordered a mcchicken no mayo they just threw it in the fryer n called it a day huh”

Helpful Report

Posted 2 weeks ago

“Whatever I ordered, there were also missing items. There was no response from customer care. They did not return the money. Such a big brand and such behavior does not look good.”

Helpful Report

Posted 2 weeks ago

“I ordered a large sprite and what I got was sprite mix with a whole lot of tap water.”

Helpful Report

Posted 3 weeks ago

“Took 10 min to get two cups of water with no one inside and only 3 cars in the drive through”

Helpful Report

Posted 3 weeks ago

“The big Mac is sooooooooo tasty”

Helpful Report

Posted 3 weeks ago

“McDonald’s overcharged me. I had a coupon. BOGO which they claim the honor but then they charge me for two items. After multiple contacts and directions they kept putting me off and did not in any way honor their obligation to correct this overcharge.”

Helpful Report

Posted 3 weeks ago

Mcdonalds is rated 1.9 based on 838 reviews