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Mcdonalds Reviews

1.9 Rating 857 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 857 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Unverified Reviewer
“I asked for 1 set of spicy chicken and 1 set of regular chicken but they gave me 2 sets of spicy chicken and no regular ones. They also didn’t give me barbecue sauce but I got none.”
Helpful Report
Posted 1 week ago
Anonymous
Unverified Reviewer
“I got snack wraps today, it's was terrible and tasted rotten, now I'm probably going to get the Mcshits, Thanks McDonald's”
Helpful Report
Posted 1 week ago
Elaine
Unverified Reviewer
“I love the Sausage Egg McMuffin!! Always look forward to having one. Great way to start the day. Not hungry for hours. Also Monday -Friday double points earned on any breakfast item bought. Those points go high fast. Have to use the App when ordering. Any breakfast sandwich is only $3.00 with the App.”
Helpful Report
Posted 1 week ago
Mike
Verified Reviewer
“I ordered through the McDonalds app and a burger was missing when it got delivered. It's impossible to get this resolved. I tried the virtual assistant but it kept crashing. I rang the restaurant and they gave me the number of an Uber support line. I rang that line and they said they couldn't help me and I'd have to ring McDonalds. I rang McDonalds back and was told I would have to drive to the restaurant to collect the burger which I'd paid for the delivery of. They then gave me another number of head office. I rang that and they said I'd have to ring a different Uber number. I rang that and they said I have to go through their app. I went on that and they finally agreed to give me a refund. £2.97 refund for a missing £6.89 burger. When I queried that, they pasted some default text about it being McDonalds fault then refused to talk to me. It's ridiculous that I have to now pursue a refund through my credit card provider rather than the restaurant just correcting their mistake.”
Helpful Report
Posted 1 week ago
JP
Unverified Reviewer
“Ordered a Big Mack. Two paper thin patties, everything tasted like paper. Never again.”
Helpful Report
Posted 1 week ago
Jose M
Unverified Reviewer
“Yesterday I went to McDonald's and my stomach hurt a little. I sat for a while. A female manager came up to me and said, "You can't be here." I asked her why you haven't eaten anything. If you don't go, I'll go to the police station. I told her, "Yes, I'm just sitting here." I replied, "Call the police and I'll bring my lawyer tomorrow." She left me alone. They don't care about people, they have no education. They need to know that the customer is the main and most important thing.rest#41117 8779 fry road cypress tx77433 tel.325-218-4846. I have the receipt.. big Mc meal.”
Helpful Report
Posted 2 weeks ago
Shawn Adams
Unverified Reviewer
“Its an American staple for a good reason. Always fast and efficient. Thats why its my first choice when I'm in a hurry. Perfect Big Mac, perfect fries, perfect quality tops!”
Helpful Report
Posted 2 weeks ago
Dawn Dawkins
Unverified Reviewer
“6126 Oxon Hill Maryland I experienced racism. I called and asked if they were hiring she told me to come down and I did and when I got there only Hispanics was In there and the cashier asked me what I wanted and I told her I was there for an interview then she went to the back whispering to another employee and then the manager came to me and said well I can't do the Interview right now I'm busy helping but I can see u in an hour or so. I looked around and already knew what time it was. My skin didn't allow me in. Ok so u loss my business of 15 years..thanks”
Helpful Report
Posted 3 weeks ago
Darek
Unverified Reviewer
“Tired of getting cold food and the wrong soft drink!”
Helpful Report
Posted 3 weeks ago
Anonymous
Unverified Reviewer
“Waupaca WI McDonalds, cold fries three times in three visits, eating inside. The fish meal is now so small it would only feed a six year old. Over priced, with no justification. I am not returning, you have lost a customer.”
Helpful Report
Posted 3 weeks ago
William Jones
Unverified Reviewer
“If ever I need a quick and delicious meal I go to McDonalds. Unbeatable convenience and American as apple pie. The food is fresh and hot, classic fries are always a perfect treat after a hard day at work. I'm lovin' it.”
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Posted 4 weeks ago
Anonymous
Unverified Reviewer
“Tracey at the Hope Mills store went above and beyond so that my drive thru order was perfect!! Hot fries,extra tater on my fish filet like I ask for! That never happens! A big Thank you to her for caring about the customers. Job well done!!”
Helpful Report
Posted 4 weeks ago
Elon Musk
Unverified Reviewer
“Jj was the manager”
Mcdonalds 1 star review on 12th August 2025
Helpful Report
Posted 1 month ago
Azure
Verified Reviewer
“Sat in line for 1 hour to receive food. Pull to side for another 30 minutes just for fries.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Truth Court.”
Mcdonalds 5 star review on 8th August 2025
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“poppy woodward very good service from her and helped me sort out my order ( i am blind and partially deaf )”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“The new snack wrap is horrible, just changed the bread for tortilla. 😧🥱🥱”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Everytime I go to any of the McDonald's the cheeseburgers are cold, cheese not melted. Infact all your burgers are cold. Albuquerque, NM especially Coors Sw or Nw. Burger King nice and hot!”
Helpful Report
Posted 1 month ago
Jim
Verified Reviewer
“The spicy sausage egg Mcmuffin is horrible, atrocious and awful.”
Helpful Report
Posted 1 month ago
Robin L
Verified Reviewer
“today I was double billed on one single order that was all wrong and when I contacted them they are refusing to give me one of the refunds stating they cant well you had no problem taking two one for 23 and one for 17 I hope other people read this and be careful double check your accounts and make sure they dont take more than the order should be”
Helpful Report
Posted 1 month ago
Mcdonalds is rated 1.9 based on 857 reviews
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