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Mcdonalds Reviews

1.9 Rating 808 Reviews
18 %
of reviewers recommend Mcdonalds
1.9
Based on 808 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025
Anonymous
Mcdonalds 5 star review on 1st March 2025
Travis Rogan Mayfield
Mcdonalds 1 star review on 15th February 2025
Tatiana
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 1 star review on 6th September 2024
Nelson De Sousa
Mcdonalds 1 star review on 8th August 2024
Kat
39
Anonymous
Anonymous  // 01/01/2019
MacDonalds on engineer Rd in pontoon in the evening is trash, to many young folks that work that shift is very unprofessional. Will never go back.
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Posted 2 days ago
Very kind and welcoming staff, good was good quality and came quickly
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Posted 3 days ago
They didn't give me my sundae because they "couldn't serve me because it had been 15 minutes after I had ordered," which is probably one of the stupidest policies I have ever heard! If I could give them 0 stars I would this is the worst experience I've ever had at and establishment!🤬
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Posted 1 week ago
The worker seen us waiting at the register and still made us wait around 10 minutes before she took our order
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Posted 1 week ago
Very disrespectful manager, it was 1030 as i arrived and they did not accept my service as they turned me away saying they had no one working like 5 people in the background just stood and look at me, the manager was very distasteful as her name was Karlene.
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Posted 2 weeks ago
They refuse to take your money after you sit in drive thru and wait 15 minutes. Very rude when telling me they couldn't accept a $50 bill, unless I wanted to make my total higher. What difference does it make. Either you can take it or not. Simple. Called to speak with the GM and she was no better than the drive thru. Very very rude. Guess my money isn't good enough for them. I will never go back there. I will also be contacting corporate office.
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Posted 2 weeks ago
Normally this McDonald’s is great. Today I received 3 nuggets in my 4 piece 🤔
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Posted 2 weeks ago
Bad food missing food bad service
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Posted 2 weeks ago
Missing my medium fries and the nuggets were old, cold and stale. I gave to my dogs. Tried to upload a picture but the app wouldn't upload.
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Posted 2 weeks ago
I asked for freshly cooked double fish sandwich meal. The fish and fries were not freshly cooked. I asked for substitute sugar for the unsweetened tea, it was not in the bag. This was a bad experience for a meal that cost me almost $11
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Posted 2 weeks ago
Went to chirk McDonald on the 25th May on our way home from South Wales at 20 :45 we placed our order through the drive thru.my order of twenty chicken nuggets , one big Mac meal deal ,and one crispy chicken meal deal we where asked to go and park in the waiting bay and waited for about one hour asked staff who where delivering food about our order to which they said they will check on it in the end I went in and asked staff about my order as every car behind me had there food order. to which came their reply we are cooking your fries now and went behind the screen and then sent someone else out with my order no apologies what so ever it wasn't that busy and our chicken nuggets and bud Mac and crispy were all cold the only thing that where hot was the fries
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Posted 2 weeks ago
Had a great experience at Riverstone McDonald’s this morning with a cashier named Kaiden. Very polite, young man.
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Posted 2 weeks ago
by a man who should’ve gone home hungry the neon M flickered like it knew it had no business being this proud. inside, the air smelled like tired oil and teenage indifference. a kid with acne like bullet holes asked what I wanted like I was interrupting his dream of anywhere else. I said, “Big Mac. No onions. Coke. Large fries.” like it mattered. the meat tasted like regret pressed flat under the weight of forgotten ambition. the bun was soft like the lies we tell ourselves when we say this is the last time. fries were golden in the same way dying sunlight is golden before it disappears. I ate in my car. watched a couple fight in the drive-thru line— God’s theater, performed nightly under sodium lights. nothing fills you up at McDonald’s. you chew, you swallow, you go home emptier than you arrived. still, I’ll be back tomorrow. five stars.
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Posted 3 weeks ago
Worst location in the world
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Posted 3 weeks ago
What went wrong was the fact that this franchise is letting homeless people sleep where people seat and eat on the couch. Disgusting and disrespectful. Who knows what any communicable diseases this person might have. STORE# 22279 Montebello,New York. Route 59.
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Posted 3 weeks ago
I met Nokuthula from Krugersdorp, such a lovely soul, very friendly and humble. She deserves Employee of the Year Award. My experience there is what we call Customer Service 🏆🏆🏆
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Posted 1 month ago
Here in Wind Gap, PA, there’s a front end worker named GRACE. She took my order, I customized pretty much all of it and then she read it back to me, it ALL arrived hot and fresh! 🎯 We haven’t dined at this location for years. And the experience was amazing. You’re priceless, young lady, keep up the great attitude, attention to detail and you’ll go far. 👍
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Posted 1 month ago
They are fast and convenient especially if you have children
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Posted 1 month ago
6904 FM 1960 E This place has the worst customer service ever. The girl at the front counter have a very nasty attitude and are races. All I had was a soft drink and it took them 20 minutes to hand me it. Ugh
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Posted 1 month ago
Shocking. Food was cold. Drink was spilled in delivery bag. Will never order again
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Posted 1 month ago
Mcdonalds is rated 1.9 based on 808 reviews