Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.97

2.0 Rating 373 Reviews

20 %

of reviewers recommend Mcdonalds

Company Reviews

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Metrics

2.0

Based on 373 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 16th April 2024

Ronald Acuna Jr

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keep that daily double on the menu please and thank you”

Helpful Report

Posted 1 hour ago

“As a frequent patron of various fast food chains, I recently had an exceedingly disappointing visit to McDonald's that compelled me to share my negative experience. From the food quality to the overall service, my encounter left a lot to be desired. First and foremost, the food quality at McDonald's was subpar. The burgers lacked freshness, as if they had been sitting under heat lamps for an extended period. The meat was dry and lacked flavor, while the vegetables appeared wilted and unappetizing. The fries were disappointingly soggy and lacked the crispy texture that is typically associated with McDonald's. Even the iconic Big Mac failed to live up to its reputation, with a lackluster taste that was far from satisfying. Moreover, the service at McDonald's left a lot to be desired. The staff seemed disinterested and unmotivated, resulting in slow and inefficient service. The order accuracy was consistently poor, with missing items and mistakes in customization. The employees seemed untrained and unprepared to handle the high volume of customers, leading to long wait times and a general sense of chaos within the restaurant. The cleanliness of the establishment was also a major concern. The dining area was littered with trash, and the tables were left uncleaned for extended periods. The floors appeared sticky and neglected, giving the impression of a poorly maintained facility. Additionally, the restrooms were in a deplorable state, with an unpleasant odor and lack of basic hygiene supplies. It is disheartening to witness such a lack of cleanliness in a well-known fast food chain like McDonald's. Furthermore, the pricing at McDonald's is increasingly becoming unreasonable. The cost of a meal continues to rise while the quality and portion sizes shrink. It feels like the company is prioritizing profit over providing value to its customers. Considering the decline in food quality and service, the higher prices are simply not justified. In conclusion, my recent experience at McDonald's was incredibly disappointing. The lackluster food quality, poor service, cleanliness concerns, and inflated pricing have left a lasting negative impression. As a result, I cannot recommend McDonald's as a reliable option for a satisfying fast food experience. There are numerous other alternatives available that offer superior quality, better service, and a more enjoyable dining experience.”

Helpful Report

Posted 6 hours ago

“Bad customer service! Tried to explain to Mc Donald's employees that I was overcharged for what I ordered. I was ignored. I heard that they may raise their pay to $20 an hour? They all need to go to customer service training as a requirement.”

Helpful Report

Posted 13 hours ago

“McDonald's has a highly inflated ego for Frozen assembly line steam table slop. They want to charge you $7 for a Big Mac here which is a glorified double cheeseburger with extra bread, $5 for a medium fry. It's not that their food is unaffordable, it's that it's not even remotely worth the price!!!”

Helpful Report

Posted 13 hours ago

“Mcdonald's delivery is such a scam. They're actually charging you more to deliver small orders. I mean, technically with less to pickup, transport, and carry, shouldn't it be less of a charge? Or should I be ordering enough to need two people to carry, just to avoid the small order fee? I am definitely not going to be ordering delivery ever again!!!”

Helpful Report

Posted 23 hours ago

“Not enough staff to handle customer's ice cream machine is not working most of the time it's benn down for at least 3 weeks in a row”

Helpful Report

Posted 1 day ago

“McCain Arkansas service and food was not fresh it was over cooked fries and a nasty drink and a dried out McDouble. The lady couldn’t hear the order way too much for everything bad.”

Helpful Report

Posted 1 day ago

“Macdonalds Western Road Brighton, I am a regular customer here and normally order by table service on the MacDonalds App, unlike all the other MacDonalds in the area (Brighton and Newhaven) you are never supplied or offered serviette's or tomato ketchup, if you ask after your food is delivered you have to wait ages for them to be supplied too. Why can’t this branch be like all the others in the area as regards this basic service?”

Helpful Report

Posted 2 days ago

“Overpriced, drinks overfilled, only two quarter sized tomato slices, lettuce in the box, not on the sandwich, no sales receipt, not ready at pick up window, wrong order brought to our car, not sure if I paid for the fries sent out with order, very disappointed and feel ripped off. Never eat there again.”

Helpful Report

Posted 2 days ago

“Dried breaded chicken on stale bun chicken was overcooked and drop of white sauce and cple strings of lettuce.I've only eaten these from there but that's it .If I was inside I would have returned it for refund. Store# 40117”

Helpful Report

Posted 2 days ago

“my name is cierra this place is verry fast and friendly”

Helpful Report

Posted 3 days ago

“Even though I feel they are priced high, i really like their fish sandwich. Ordered one and a lg glass or water. Was told the small water would be free. A lg was $.29 for cost of glass. Passed on the fish. Crossing McDs off my go to list.”

Helpful Report

Posted 3 days ago

“Genuinely the worst experience i’ve ever had applying i mean come on!! going on multiple interviews, having to call 3 separate times on different days just for the hiring manager to still not know who i am, and then become condescending when i don’t have the patience or time to participate in their run around this is ridiculous!! i mean one of the most important things a manager can have is communication and consistency none of that caliber was shown!! i highly recommend anyone applying to 3300 leonardtown rd Waldorf Maryland to take their hard work elsewhere”

Helpful Report

Posted 3 days ago

“Grimsby road cleethorpes Poor service. Ordered a hot chocolate. Got a watered-down chocolate. Took it back. Got exchange for another drink that pretty much tasted like a cup of hot water. You expect anyone to accept this rubbish? Online customer service is non existent. Absolutely rubbish”

Helpful Report

Posted 3 days ago

“These workers are AWSUME each and every one kind respectful and on top of their game come to their store 33602”

Helpful Report

Posted 3 days ago

“Great! I really enjoyed my visit.”

Helpful Report

Posted 4 days ago

“Had my last sausage patty today. Was 1/3 the old style, looked and tasted like cardboard. it appears quality and size of many items is the new norm. You are following suit of many other businesses, higher prices, less quantity and a general attitude of no longer caring about the customer. I hope the stockholders are watching whats happening, they certainly will when the values drop.”

Helpful Report

Posted 4 days ago

“disgraceful and i am gay”

Helpful Report

Posted 5 days ago

“Burgers were not fully cooked, fries were only half done, drink was mixed with I don’t know what, the servers are rude, they are not welcoming, nor do they thank you for coming in, they all play around, you can hear them talking about fighting, I will not ever go back to any of the establishments again, I wasted my money as I had to throw it all out, worst place ever, y’all should close down”

Helpful Report

Posted 5 days ago

“This corporation is the rudest & demeaning to their managers. I've never seen a GM have to work harder than the crew. They treat GM's like they can never do anything right. Always treat GM's like it's their fault that sales are down. No respect. Always brow beating these GM's. This is unacceptable. Ebert corporation is the most disrespectful & unhelpful I have ever seen. People are not robots. Paperwork is not more important than making French fries and hamburgers. I will tell people never work for Mcds. Rude upper management & very disrespectful. Pays well, but not worth the belittling you have to put up with. Mcds is very greedy and don't care about the people who are actually working to make the money for these selfish people on top. I have lost respect for Mcds upper management.”

Helpful Report

Posted 6 days ago

Mcdonalds is rated 2.0 based on 373 reviews