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Mcdonalds Reviews

1.9 Rating 906 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 906 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Unverified Reviewer
“The front service person told us off and was cursing because we wanted to pay with cash and we remarked about the order board.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“I ordered my morning senior coffee with 3 cream as usual, and I usually order a small ice water(FREE). Today I ordered my senior coffee but got a med ice water. If you could call it that. Charged 15 cents and not enough ice to really count. Now I know when I order a medium or large pop, they fill the sucker up with over 3/4 ice! McDonald's you can do better.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“ordered a mcchicken no mayo they just threw it in the fryer n called it a day huh”
Helpful Report
Posted 9 months ago
Ss
Unverified Reviewer
“Whatever I ordered, there were also missing items. There was no response from customer care. They did not return the money. Such a big brand and such behavior does not look good.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“I ordered a large sprite and what I got was sprite mix with a whole lot of tap water.”
Helpful Report
Posted 9 months ago
Sawyer
Unverified Reviewer
“Took 10 min to get two cups of water with no one inside and only 3 cars in the drive through”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“The big Mac is sooooooooo tasty”
Helpful Report
Posted 9 months ago
Jerry
Verified Reviewer
“McDonald’s overcharged me. I had a coupon. BOGO which they claim the honor but then they charge me for two items. After multiple contacts and directions they kept putting me off and did not in any way honor their obligation to correct this overcharge.”
Helpful Report
Posted 9 months ago
Thomas Mayben
Unverified Reviewer
“I gave a bad review for the McDonald's for messing up my order and today I deleted it. I ordered my usual and coffee is included with cream and sugar but it showed as I ordered it black. Well the girls working new I always get it with cream and sugar so before giving it to me she asked. Thank you for great service. The day my order was messed up was not the usual group working and that is probably how my order got messed up. I thought they didn't pay attention to things but clearly they do. Great job.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“Ordered 2 fanta drinks and 3 happy meals Only got 1 fanta and was told i have to drive around and pay for the second one very poor customer service”
Helpful Report
Posted 9 months ago
Perskusia
Unverified Reviewer
“Yummy and fresh”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order”
Helpful Report
Posted 10 months ago
Harkishan
Unverified Reviewer
“Poor quality of fries, they were stale and uncooked and were not crispy.”
Helpful Report
Posted 10 months ago
Harsha
Unverified Reviewer
“Yes i liked the mcdonalds deals”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“Wrong delivery Went to the restaurant, manager aggressive Still shouted at me leaving the restaurant whilst I was trying to say I’m not rude to anyone . He kept shouting non stop. He’s a manager . Seemed to want an argument. Replaced food , poor and cold Will not use them again”
Helpful Report
Posted 10 months ago
Nancy Sarabia
Unverified Reviewer
“The McDonald's at 17850 NW 57th Avenue, Hialeah, FL 33015, consistently falls short in terms of service quality. It’s incredibly frustrating that their ice cream machine is frequently out of order, likely to avoid the inconvenience of cleaning it. Furthermore, the wait times are unacceptably long, detracting from the overall experience. I sincerely hope they can address these issues and enhance their service soon.”
Helpful Report
Posted 10 months ago
Ex-Customer.
Unverified Reviewer
“The burgers in Britain are disgusting now, not edible. I spit it out when I try to eat eat, I always loved the burgers from mcdonalds. But now the burgers are the most disgusting thing that I have ever tasted. I'm not going back unless they got back to the way the burgers used to be, edible and delicious... Not inedible and truly revolting.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“MacDonalds on engineer Rd in pontoon in the evening is trash, to many young folks that work that shift is very unprofessional. Will never go back.”
Helpful Report
Posted 10 months ago
Hamish Baker
Unverified Reviewer
“Very kind and welcoming staff, good was good quality and came quickly”
Helpful Report
Posted 10 months ago
Mcdonalds is rated 1.9 based on 906 reviews
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