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Mcdonalds Reviews

1.9 Rating 906 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 906 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Unverified Reviewer
“Tracey at the Hope Mills store went above and beyond so that my drive thru order was perfect!! Hot fries,extra tater on my fish filet like I ask for! That never happens! A big Thank you to her for caring about the customers. Job well done!!”
Helpful Report
Posted 8 months ago
Elon Musk
Unverified Reviewer
“Jj was the manager”
Mcdonalds 1 star review on 12th August 2025
Helpful Report
Posted 8 months ago
Azure
Verified Reviewer
“Sat in line for 1 hour to receive food. Pull to side for another 30 minutes just for fries.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“Truth Court.”
Mcdonalds 5 star review on 8th August 2025
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“poppy woodward very good service from her and helped me sort out my order ( i am blind and partially deaf )”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“The new snack wrap is horrible, just changed the bread for tortilla. 😧🥱🥱”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“Everytime I go to any of the McDonald's the cheeseburgers are cold, cheese not melted. Infact all your burgers are cold. Albuquerque, NM especially Coors Sw or Nw. Burger King nice and hot!”
Helpful Report
Posted 9 months ago
Jim
Verified Reviewer
“The spicy sausage egg Mcmuffin is horrible, atrocious and awful.”
Helpful Report
Posted 9 months ago
Robin L
Verified Reviewer
“today I was double billed on one single order that was all wrong and when I contacted them they are refusing to give me one of the refunds stating they cant well you had no problem taking two one for 23 and one for 17 I hope other people read this and be careful double check your accounts and make sure they dont take more than the order should be”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“Overpriced dry and worst sausage egg biscuit. Never going again driving out of my way before I buy another thing at McDonald's”
Helpful Report
Posted 9 months ago
Anonymous
Verified Reviewer
“Just now i took 2 meal i paid full money but when i open the the meal found cockroaches inside and also my deal was not complete fries were missed ….. this is one of the bad experiences with McD”
Helpful Report
Posted 9 months ago
Nathan
Verified Reviewer
“Food was cold and coffee was tasteless like drinking hot water not even that I ask for a cappuccino and got a latte and they heated up so hot I couldn’t end up drinking eat for at least 30 min and burnt my mouth on it. Obviously no one cares or know how to make coffee apart from a instant one from a jug and needs training asap”
Helpful Report
Posted 9 months ago
Anonymous
Verified Reviewer
“Everytime I go lately they screwed up . 1st time they left me at curb side for 40min for a frappe n I would of waited longer if I didn't call from the car. Last night I ordered my son went to pick it up n they couldn't find my order my son had to come home n get me. I went there with the receipt on my phone showing I ordered it n paid for it. It is always something at this location”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“My question is , aren’t kitchen staff supposed to wear gloves while preparing food? Zeerust shop were handling orders with bare hands . Correct me if I’m wrong but is this in line with safety standards??”
Helpful Report
Posted 9 months ago
Mrs Graham
Unverified Reviewer
“I was picking up an order from McDonald's Bear Delaware staff members we're helping each other which was a delight to see considering how the customer service is not that well in other McDonald's but this one was exceptional the lady acknowledged me and let me know it would be a minute for me to pick up my order which I appreciate it plus she was moving so fast trying to help everybody at one time I believe her name was Aisha I can't remember but it was around 2:00 yesterday afternoon 7/20”
Helpful Report
Posted 9 months ago
Johnathan Williams
Unverified Reviewer
“On 2025/07/19 I visited McDonald's Tokia.I was waiting for about an half an hour for my order.The service is very bad”
Helpful Report
Posted 9 months ago
Mia Sanchez
Verified Reviewer
“I want to thank Paula for being so nice and patient for helping me today. I came in with a really big order and not only did she get everything right but she also helped when I came back in for more. Thank you!”
Helpful Report
Posted 9 months ago
Disgusted Guest
Unverified Reviewer
“If you want cold food, and have your order be wrong and not get all the items that you ordered and deal with incompetent employees then this is the place for you to go.”
Helpful Report
Posted 9 months ago
Milkshake Man
Unverified Reviewer
“no strawberry milkshake”
Helpful Report
Posted 9 months ago
“”””
Unverified Reviewer
“It is sooo good”
Helpful Report
Posted 9 months ago
Mcdonalds is rated 1.9 based on 906 reviews
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