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Mcdonalds Reviews

2.0 Rating 379 Reviews

20 %

of reviewers recommend Mcdonalds

Company Reviews

2.0

Based on 379 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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86183366

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information@mcdonalds.com

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Mcdonalds 1 star review on 16th April 2024

Ronald Acuna Jr

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

20

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again!! Will I step foot in any McDonald's restaurant!! I went through the drive through today and ordered a sausage mcmuffin w/ no egg, a hash brown and a large orange juice. It came to $7.44. I got my food and got right back in line (less then 10 mins between orders) because my husband wanted something. He got the same exact thing as I did except his with the egg. His cost $12.93!!! So you mean to tell me it costs $5.49 MORE to get the egg on it?? After two managers reviewed it I was told mine was some sort of a bundle deal. I say B.S!!!! That is criminal, highway robbery and completely ABSURD!!!! I could have gotten a complete other sandwich for the cost of that one egg. MAKE IT MAKE SENSE….. IM DONE!”

Mcdonalds 1 star review on 30th March 2024

Posted 1 month ago

“I go a couple times a week food is good priced ok but tonite I went inside rather than the drive thru bill was $11.48 gave the cashier $20 got $5.52 change back I told the cashier he owed me $3 more dollars he looked at another employee and started laughing never said nothing to me gave me my $3 and walked off he knew what he was doing count your change people.”

Posted 1 month ago

“Several bad experiences. McDonalds has really gone downhill in the US. We use the drive thru, not the mobile app. McDonalds fries are always cold and not fit to eat. Their sandwiches are usually cold and greasy, too. McDonalds never gives customers napkins with their meals anymore, unless you specifically ask! Sometimes they forget to provide straws, too. The crispy chicken sandwich comes plain on a burnt toasted bun, with two dried up pickle slices; No cheese. No ketchup. No mustard. No tomato. No lettuce or onion. Please order a reliable McChicken instead, a much better value for your money and At least it comes with lettuce and mayo, and has some flavor.”

Mcdonalds 1 star review on 29th March 2024

Posted 1 month ago

“Me bought today from McDonald's a mayo chicken burger and some wraps.. And i saw one of burger has pieces of plastic. This is dangerous for my health and whole my family. I drop a picture bilow. This is bad experience.”

Posted 1 month ago

“The thing about it is I did not have a bad experience.I order on the app.Found out that was the easiest way. Kiosk is for the birds. A lot of younger people can use this system. Older people walk up to the counter. And literally by order of McDonald's, get ignored for minutes at sit here and watch It. Older people do not want to use the Yes, Please understand I do not blame the worker. I blame McDonald's. It is no longer a family oriented restaurant. It is all about the money and the drive through. McDonald's has McDonald's has come a long way. The wrong way I hate to say”

Posted 1 month ago

“Called the customer service phone number 3 times and NEVER got a call back. Had a bad experience at their location in Hamilton NJ Mercer County”

Posted 1 month ago

“They mske 20.00 an hour now and don't care if you're happy or not walk up pay for a soda can't get cup for 5 minutes he hears me saying excuse me and Ignores me the whole time. Piece of garbage. Colorado boulevard Pasadena, California.”

Posted 1 month ago

“worker behaviour not good”

Posted 1 month ago

“Seriously got a big mac without meat. Yeah and when i took it back to the counter it was like no big deal??? So she gives it back to the cook they give it back to me. No kidding it only had 1 patty. Talked to the manager John and same no big deal even when i said this is no big deal he said "I didn'tdo it". When I asked if I could get the big mac on the picture they made me a new 1. So stupid trouble for nothing.”

Posted 1 month ago

“Bad service disorganized....... Used to be good but has gotten worse and worse over the last 8 months. Ordered happy meal that came without the toy , not the first time this has happened , lucky I checked and they had to go get the toy.... Ordered quarter pounder meal, and a cheese burger and fries... The meal came without the cheeseburger, I had to go ask the girl where's the cheese burger? Oh she say and goes to get one. Brings it back and says we've run out of ketchup for the burger sauce you can take a sachet of ketchup and put it on yourself.!!!!!!! All this in one order.... This has happened numerous times in the last 6 months. I would say to anyone who gets take out, to check before they leave the store......very bad service, I guess we won't support them again”

Posted 1 month ago

“WORST EVER MACDONALDS ALDERSHOT UNION STREET NEVER WILL BUY FROM MACDONLDS IN ALDERSHOT UNION STREET.. FOOD WAS SO LATE AND COLD WHEN I COMPLAINED THEY OFFERED £7 WHEN I SPENT OVER £21 AND DIDNT EAT THE FOOD..HAS TO BE THE WORST TAKEWAY EVER AND I EAT OUT NEARLY EVERY OTHER DAY..VERY DISAPPOINTING WHEN THE I SHOWED THEM THE PROOF OF IT BEING LATE AS TOOK SCREEN SHOTS OF WHEN DELIVER TIME WAS AND WHAT TIME I GOT IT 1 HOUR 34 MINUTES LATER GOT DELIVERED FROM THE TIME I ORDERED AS THEY LIED IT WAS DELIVERED ON TIME AS I HAD THE TIME IT GOT DELIVERED ON THERE SITE...THEY ARE ALL IN FOR THE MONEY CUSTOMER SATISTFACTION DONT MATTER VERY SAD FROM A COMPANY LIKE THIS”

Posted 1 month ago

“I come to McDonald on north Ave and rifle often. I think you should have a meal with ONE cheeseburger or hamburger. Not everyone needs or wants TWO burgers. To be told “No” and “they would ring fries and a drink separately” instead of as a meal is not ok. It is not hard to take a #7 and turn it into a single. Please consider this as o would get a single burger meal often.”

Posted 1 month ago

“ABSOLUTELY DISGUSTING I WAS ON THE TOILET FOR 3 HOURS NEVER BUYING AGAIN”

Mcdonalds 2 star review on 13th March 2024

Mcdonalds 2 star review on 13th March 2024

Posted 1 month ago

“changes in packaging”

Posted 1 month ago

“I don't know if they have sold out to China or what with that new writing on the side or what, but I for sure will not be going back after my last visit, all I got was some regular cheese burgers and fish sandwich, I can see why they have them on a dollar menu because that's all they are is about the size of a silver dollar, and for what they charge for them you can kiss the red eye, I've seen down sizing but you are ridiculous, so enjoy your ripoff and good bye”

Posted 1 month ago

“Placed a drive up order. No receipt was given. Didn't have my order at pick up window. Manager came out and first said he never saw the order then later stated that he remembered the ketchup only . He stated the customer is NOT always right and there was nothing he could do for us without a receipt. No food No money back. Then after throwing insults and stating " I don't care" "this is the only job I could get" then laughing at me and pointing at me to the staffs delight (they were laughing as well). He found the food and when I asked for the order to be remade because it was cold, he said "no, I refuse you service". I didn't get my drink either. I ordered quarter pounder with cheese, ketchup only, 2 plain cheeseburgers with fries and salt and ketchup packets. I am furious with this experience and will expect a full refund WITH apologies ( which he refused to do when asked) George Glatz manager. Mc Donald's 36390 Euclid Ohio Located in Willow Plaza Threw away over 20 dollars tonite. I hate Mc Donald's. I expect a speedy response. Plus this manager clearly does not want to work for your company as he stated it several times it was the only job he could get. You may send my refund here: Greg Sanders 38740 Johnnycake ridge Willoughby. Ohio 44094 440 339 6468 Today is 03/09/24 8:29 pm”

Posted 1 month ago

“In store, they only take orders via touch screen, which is totally unhygienic. The food is always served luke warm. How do they manage to let it go cold when it seems to be served straight from preparation. I longer use them”

Posted 1 month ago

“Working there for about a year then they fire you . Worst job I have ever had Management sucks”

Posted 2 months ago

“Why would McDonald's increase their prices on certain items that is absolutely full of grease. The sausage biscuits is so greasy it takes a 7 napkins to clear some of that grease. The biscuits are not home made. They are taste like frozen biscuits and they are very dry. This is very sad especially when ordering from them in bulk.”

Posted 2 months ago

“I really like the paper straws because they are better for the environment and are slowly making the planet better again, well done McDonalds..”

Posted 2 months ago

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Mcdonalds is rated 2.0 based on 379 reviews