Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.86

1.9 Rating 792 Reviews

17 %

of reviewers recommend Mcdonalds

Company Reviews

Questions

Metrics

1.9

Based on 792 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service Blake was very nice and respectful”

Helpful Report

Posted 1 month ago

“Went to Great North McDonalds in Benoni at around 20hrs and was served by Meisi Mokgwadi. Honestly, the service at this McDonalds is exhilarating, out of this world I should admit. As a traveler who’s been to so many McDonalds both in the country and outside SA, Meisi's outstanding service deserves a shout out. She was polite and offered serving options with a smile. I enjoyed her swift service till our parting. I hope the management team acknowledges such employees as these are the kinds that create chrishable moments for customers at McDonalds. You will be seeing me again whenever I pass through your town. Chao! Dr T Munemo (0832043655)”

Helpful Report

Posted 1 month ago

“They didn't punch in half my order and completely explained the items wrong like when i asked if the brownie ha nuts or ice cream with it they said it doesn't but while picking the order there was”

Helpful Report

Posted 1 month ago

“7 times out of 10 they always get the orders wrong on even some of the simplest things. the works also have attitudes sometimes which is weird. but the food is pretty good when they do it RIGHT.”

Helpful Report

Posted 1 month ago

“Overnight crew is slow”

Helpful Report

Posted 1 month ago

“Worst experience i’ve ever had. Terrible. Will never be back. Absolutely awful.”

Helpful Report

Posted 1 month ago

“The location at 3143 Emerson st Jacksonville, fl 32207 lately has been of my best experiences at McDonald’s ever. The night window attendant, Michael who I believe is a manager and if they aren’t they should be has provided the best customer service I’ve seen from a McDonald’s in a long time. Very friendly professional and welcoming demeanor.”

Helpful Report

Posted 2 months ago

“I ordered a simple cheeseburger with no cheese and when I looked at the burger it had cheese. I was really disappointed and upset so I turned back to ask why they put cheese on my cheeseburger and I asked if I could get a new one but they said and even I talked to the manger but they said they really could do nothing abt it but at least I got my refund”

Helpful Report

Posted 2 months ago

“Fui al MC Donald’s de Av. Fagot en Ponce, ¿Servicio?, pésimo, cajera con actitudes y falta de ética, dieron la orden mal, pedí coca cola y me dieron otra bebida, el jugo aguado, 0/10”

Helpful Report

Posted 2 months ago

“Worst & slowest mcdonalds ive ever been too. You could make food at home & it would be faster & the food would be hot!”

Helpful Report

Posted 2 months ago

“At new port Mc Donald’s in ky I had hair in all my food and it was dirty all over”

Helpful Report

Posted 2 months ago

“Ordered food at McDonald’s Newton Aycliffe this lunchtime and couldn’t find any salt sachets. When I asked for some they said they had run out and hadn’t got any!!!! Can’t believe that a McDonalds restaurant can not provide salt for your meal! This brand is going down the pan!!!”

Helpful Report

Posted 2 months ago

“I ordered McDonald's last night. First of all i needed to wait like 20 min for my food at the drive through. And the we ordered 3 Chilli cheese tenders and didnt recieve jalapenos. We also ordered ×2 10 piece nuggets and only recieved one. I already phoned McDonald's Pretoria Northand im still waiting for feed back. Im getting impattient.”

Helpful Report

Posted 2 months ago

“Great food great staff. Been visiting for 10 months to Tallahassee fl Northside .Come here alot way better than Wendy's. Food always fresh. I'll wait for that. Wendy's not as fresh. They give adequate amount of sauces for my 8.29 meal. Place is clean.”

Helpful Report

Posted 2 months ago

“I visited the McDonald's next to Boon Keng MRT (S330022) around 10:50 AM today to buy an ice cream for my child. Due to the crowd, I politely asked a tall Malay male staff member in charge if I could be prioritized since I was only ordering one ice cream. His response was a firm "no," delivered in a harsh and unfriendly tone. I complied and waited as instructed. While I understand the need to follow the queue during busy times, I am extremely disappointed by the lack of flexibility. I waited 30 minutes for a single ice cream. Even worse, my order number was already first in line, but the Malay staff member at the counter still ignored it until I reminded her. Her attitude was appalling—she glared at me with hostility when I raised the issue. Additionally, I observed the Malay male supervisor treating other customers differently, which further upset me. His service attitude was unacceptable for a management role—no smile, loud and rigid tone, and zero empathy. In contrast, staff at other McDonald's outlets often check on families with waiting children, especially for simple orders like ice cream. He can ask me why did I ask to get the ice cream first? Then I will let him know my child had just participated in a government-organized performance at the MRT station and was already exhausted and feeling hot. We just wanted to buy an ice cream and leave quickly. But the manager didn’t even bother to ask or understand the situation—he just immediately refused. I believe that, no matter what, he should have at least asked for the reason. That is the most basic level of good service. This was a terrible experience, and I will share this feedback on public platforms to highlight the poor service standards. Urgent staff training is needed to address such unprofessional behavior. Thank you for your attention. Additionally, I would like to know how such complaints are usually handled. At the end, when I asked him for a feedback form, he showed no good attitude at all. He simply responded in an assertive and almost dismissive manner, saying, "You can give feedback through the app," without any sense of professionalism or courtesy. If our feedback has no impact or isn’t taken seriously, then what is the point of having such a system in place?”

Helpful Report

Posted 2 months ago

“Have you ever waited 1 hour to collect your order? Yes, it happened to me. Waited for an hour till my queue number also gone but the order still haven't prepare!!!”

Helpful Report

Posted 2 months ago

“It just sucks over all, can’t even begin to describe it”

Helpful Report

Posted 2 months ago

“Food was cold greasy disgusting”

Helpful Report

Posted 2 months ago

“Hi I love ur chicken McGriddle very much I hope the item stays on menu”

Helpful Report

Posted 2 months ago

“My husband and I frequent McD for breakfast, once in a while lunch. This is the McD on 231 South in Crawfordsville, In. The service has become poor. The order are wrong 4 times out of 5. They have removed the napkins from eating area, the salt, pepper , and sugar Ice has not worked in one of the soda machines for at least 4 months. When we order breakfast, my husband ordered oatmeal. We ask daily for 2 sugars On the side. One would think it's not difficult to put sugar i the bag plus a spoon to eat with . Also I ask for salt and pepper for my egg sandwich which I never get. The French fries are cold and have been sitting in the box for what tastes like two days. Used to be a decent place. Pretty much sucks now when this happens on a daily basis. Rating for this McD is 0. Maybe send your help to McD in Lebanon to learn about good service.”

Helpful Report

Posted 2 months ago

Mcdonalds is rated 1.9 based on 792 reviews