Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.98

2.0 Rating 376 Reviews

20 %

of reviewers recommend Mcdonalds

Company Reviews

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Metrics

2.0

Based on 376 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 16th April 2024

Ronald Acuna Jr

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad customer service! Tried to explain to Mc Donald's employees that I was overcharged for what I ordered. I was ignored. I heard that they may raise their pay to $20 an hour? They all need to go to customer service training as a requirement.”

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Posted 2 days ago

“Not enough staff to handle customer's ice cream machine is not working most of the time it's benn down for at least 3 weeks in a row”

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Posted 3 days ago

“Macdonalds Western Road Brighton, I am a regular customer here and normally order by table service on the MacDonalds App, unlike all the other MacDonalds in the area (Brighton and Newhaven) you are never supplied or offered serviette's or tomato ketchup, if you ask after your food is delivered you have to wait ages for them to be supplied too. Why can’t this branch be like all the others in the area as regards this basic service?”

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Posted 4 days ago

“This corporation is the rudest & demeaning to their managers. I've never seen a GM have to work harder than the crew. They treat GM's like they can never do anything right. Always treat GM's like it's their fault that sales are down. No respect. Always brow beating these GM's. This is unacceptable. Ebert corporation is the most disrespectful & unhelpful I have ever seen. People are not robots. Paperwork is not more important than making French fries and hamburgers. I will tell people never work for Mcds. Rude upper management & very disrespectful. Pays well, but not worth the belittling you have to put up with. Mcds is very greedy and don't care about the people who are actually working to make the money for these selfish people on top. I have lost respect for Mcds upper management.”

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Posted 1 week ago

“The online orders are always never ready correctly. Perhaps that's why I keep getting the wrong order sent to me when placing an order online. They need hire people who can read or have their eyes checked. Incredible”

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Posted 1 week ago

“I was shortchanged on my online app order and called same night. Was told to come back the next day and they would make it right. I had to talk to 4;people over 2 cheeseburgers. I got home and they were cold and not made the way I ordered them.”

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Posted 2 weeks ago

“Kiosks busy, no counter help, no heating inside, no OJ. Corporate made billions, as well raised prices over 10%, but cut the services. Greed and bad service.”

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Posted 2 weeks ago

“The thing about it is I did not have a bad experience.I order on the app.Found out that was the easiest way. Kiosk is for the birds. A lot of younger people can use this system. Older people walk up to the counter. And literally by order of McDonald's, get ignored for minutes at sit here and watch It. Older people do not want to use the Yes, Please understand I do not blame the worker. I blame McDonald's. It is no longer a family oriented restaurant. It is all about the money and the drive through. McDonald's has McDonald's has come a long way. The wrong way I hate to say”

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Posted 3 weeks ago

“They mske 20.00 an hour now and don't care if you're happy or not walk up pay for a soda can't get cup for 5 minutes he hears me saying excuse me and Ignores me the whole time. Piece of garbage. Colorado boulevard Pasadena, California.”

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Posted 1 month ago

“ABSOLUTELY DISGUSTING I WAS ON THE TOILET FOR 3 HOURS NEVER BUYING AGAIN”

Mcdonalds 2 star review on 13th March 2024

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Posted 1 month ago

“Got in line tonight at 925pm...they took almost 15 minutes to take my order thru drive thru...when we finally, at 953pm, got our food, they forgot to give us a drink! Every time we go, it's slow but not as slow as tonight. Ugh”

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Posted 9 months ago

“why do we have to wait for so long before the food arrives ( Pencoed ) and I why when ordering a large meal is the portion of fries the same as a regular meal but given in a bigger container very clever money maker I guess.”

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Posted 9 months ago

“Food came, fries cold, sent back. When they gave us another meal, fries hot but crispy chicken burger was inedible , could not bite through it , it was well over cooked, hard. No salt, sauces or napkins, total waste of money Won’t ever be back. We used drive through”

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Posted 1 year ago

“I ordered the cactus plant flea market boxes. They came with no boxes and they had no ice for the drinks. I thought the boxes were have the reason to get it. I am disappointed!”

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Posted 1 year ago

“I ordered the new McCrispy sandwich with a coupon from the app ($3.99 CDN) plus a medium fries. The fries were anemic / undercooked, which I’ve almost come to expect. The sandwich was a disaster. The bread, lettuce and sauce looked like they had just been thrown into the container. The sauce was all on the edge of the bread, covering only about 5% of the chicken with the rest to the side of the sandwich and on the box. I’ve included a pic. All in all, one of the worst put together sandwiches I’ve ever had. I tried to get the sauce back in, but in the end it was a dry disappointment. Never again.”

Mcdonalds 2 star review on 22nd September 2022

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Posted 1 year ago

“I asked for spicy chicken nuggets and the gave me normal nuggets.”

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Posted 1 year ago

“Pretty unhappy that this what my large fry looks like. As you can see I haven’t even taken a sip of my beverage! How are you going to charge $3 and not even give me the amount ordered. Bummer.”

Mcdonalds 2 star review on 6th August 2022

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Posted 1 year ago

“I last night bought a large chip with my triple cheese burger at mc Donald's and I had so few chips, I actually thought they had fallen out of container into the take away bag, but no! there were about 20 chips in there in total, certainly not a large chip. Both the large chips and burger were cold, I only live 3 minutes from the store in St Albans so was very surprised, as my daughter has bought me burger King meals from 5 miles away and they were hot and plentiful”

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Posted 1 year ago

“And again, I went to McDonalds in the middle of the day and was told they were cleaning the frappe machine. Why isn't the machine cleaned each evening before they close? Three out of 4 times that I visit McD's, I am unable to get a frappe. This is horrible for business. This happens at all of the McD's near me also.”

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Posted 1 year ago

“Junction 47 M4 South Wales services. WHY IS IT I AM BEIMG FORCED TO USE THE TOUCH SCREEN ORDERING UNIT INSTEAD OF BEING SERVED BY STAFF. they said it is sanitised every half hr. Big deal still a good way to transmit virus .”

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Posted 2 years ago

Mcdonalds is rated 2.0 based on 376 reviews